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Windows 7 won't print when printer toner low

Last response: in Windows 7
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October 3, 2012 5:28:27 PM

Hello,

Some of our office computers will not print to our networked printer and the message says "toner low - offline". Other computers can print to the printer at the same time with no problem.

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a b $ Windows 7
October 3, 2012 5:32:30 PM

Are the drivers all the same?
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a b $ Windows 7
October 3, 2012 5:35:41 PM

uninstall the printer from machine ( device manager ). restart. let machine find printer. install software/look to see if machine/network see it. print ?
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October 10, 2012 3:29:45 PM

Best answer selected by wanda_16.
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October 10, 2012 3:30:21 PM

It was the driver for the Ricoh printer/copier that needed updating on some computers. That solved the problem.
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