How to troubleshoot BSOD?

[ekoostik]

How do I troubleshoot a BSOD? I run VPCs inside of Windows 7 Pro 64-bit. I have a Vista Business 32-bit VPC that keeps crashing on me. What should I be looking at?

Here's the error message that popped up the last time I rebooted:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFF1EDED
BCP2: 00000000
BCP3: 902CAD64
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini032310-01.dmp
C:\Users\Schwa\AppData\Local\Temp\WER-68668-0.sysdata.xml
C:\Users\Schwa\AppData\Local\Temp\WER58FC.tmp.version.txt

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[v-2samrc]

Please attach / send the Mini032310-01.dmp for further investigation.

 

[Matan Eldan]

If you don't know how to do this:
Go to the Control Panel, and follow these steps:

1. System Icon
2. Advanced Tab
3. Startup and Recovery -> Settings
4. Enable Write an Event to the system log
5. Disable Automatically Restart
6. Select the following debugging information:
* Small memory dump (64 Kb)
* Small Dump Directory : %SystemRoot%\Minidump
7. Confirm all and restart the computer.

After that, you will find the minidump files (they are created after the computer crash / having BSOD)
in the system folder. Please Zip/Rar these files and upload them to your next post.

These files can help us (not always) to determine what was the cause for the crash / BSOD.

 

[v-2samrc]

Thank you Matan, this's really helpful.

 

[ekoostik]

Thanks for the advice. I usually have easy access to that machine, but haven't had a chance to get back to it yet. At this point it may be a couple days before I do.

 

[ekoostik]

Finally had time to get back to this today. Changed the settings per your instructions. I have zipped the minidump. How do I upload it to this post?

Here's a screenshot of the BSOD:

And the text from the error that appeared after I rebooted:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033

Additional information about the problem:
BCCode: 10000050
BCP1: FFF1EDED
BCP2: 00000000
BCP3: 91B1AD64
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini032810-01.dmp
C:\Users\Schwa\AppData\Local\Temp\WER-119191-0.sysdata.xml
C:\Users\Schwa\AppData\Local\Temp\WER2AF0.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

 

[Matan Eldan]

These next links related to your problem:

http://www.tomshardware.co.uk/forum/237926-35-update-weird-stop-0x00000050-error
http://www.downloadatoz.com/windows-registry/faq,windows-blue-screen-of-death-error-stop-0x00000050.html
http://www.techspot.com/vb/all/windows/t-126106-Another-stop0x00000050.html

You may find your answers over there.

 

[v-2samrc]

http://support.microsoft.com/kb/329293

Check with this

 

[Matan Eldan]

I'm afraid that it's only apply to Windows XP.

 

[ekoostik]

Thanks for all the help so far. Haven't found anything that addresses my situation but it is helping me identify what to look for. I've been doing more research on Page_Fault_In_NonPaged_Area STOP: 0x00000050 errors and I'm beginning to think maybe it's the Integration Features that can be installed and enabled as part of VPC that are causing the problem. I haven't had time to test this theory extensively, and its not always easy to trigger the Blue Screen of Death so even short sessions without a crash don't necessarily indicate anything.

If you've got any other advice or links, whether new information or proving/disproving my theory, please keep 'em coming. Everything's been very helpful so far.

 

[ekoostik]

An update: I tried disabling the Integration Features. That didn't stop the BSOD. Then I went into to the device manager and rolled back the video driver. This basically un-did the Integration Features. I haven't had time to test extensively buy I haven't had a crash since. Unfortunately, I also lost some of the benefits of the features like getting the display to full screen or getting sound out of the VPC.

If anyone has seen this before or has any thoughts, I'd still love to hear 'em.

 

[Mousemonkey]

Best answer selected by mousemonkey.

 

[Mousemonkey]

This topic has been closed by Mousemonkey