Ever Hear of This One?

[Mike]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Just called Dell sales, 1-877-886-3355, rep in response to their tv ad for
a 4600C PC w/ flat panel monitor for $1000.00.
My buddy needs a new PC to replace his 4 y/o Dimension w/ Win98.

The rep is taking my personal information when she asked for my social
security number and my mother's maiden name!
No kidding. I told her that I didn't hear her correctly and to please
repeat the question which she did.
I had already given her my home address and phone number, with my SS# and
mother's maiden she's got everything
for an easy identity theft.

While composing this email I called Dell back and spoke w/ another sales rep
who told me they ask for SS# and mother's
maiden name when opening a premiere account. The first rep didn't tell me
that she just flat out asked for the info. I don't need need noo stinkin'
preiere account.
All a scammer has to do is lease phone numbers very similar to Dell then sit
back and wait for callers to dial their number by mistake.


Dell really needs to train some of their sales reps better,

Mike

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

The thing about your experience that is frightening is that they expect you
to give them the information to begin with. What is it to them if you get
ripped off, its not their problem.

Larry
"Mike" <wxyz09@yahoo.com> wrote in message
news:5XJac.336$KK3.148@nwrddc02.gnilink.net...
> Just called Dell sales, 1-877-886-3355, rep in response to their tv ad
for
> a 4600C PC w/ flat panel monitor for $1000.00.
> My buddy needs a new PC to replace his 4 y/o Dimension w/ Win98.
>
> The rep is taking my personal information when she asked for my social
> security number and my mother's maiden name!
> No kidding. I told her that I didn't hear her correctly and to please
> repeat the question which she did.
> I had already given her my home address and phone number, with my SS# and
> mother's maiden she's got everything
> for an easy identity theft.
>
> While composing this email I called Dell back and spoke w/ another sales
rep
> who told me they ask for SS# and mother's
> maiden name when opening a premiere account. The first rep didn't tell me
> that she just flat out asked for the info. I don't need need noo stinkin'
> preiere account.
> All a scammer has to do is lease phone numbers very similar to Dell then
sit
> back and wait for callers to dial their number by mistake.
>
>
> Dell really needs to train some of their sales reps better,
>
> Mike
>
>
>
>
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Hmmm, obviously never applied for credit before. These are standard
questions in the case of opening a credit account.
Now the fact that he was not told she was processing the credit application
was either mis-communication or wrong on her part, but requesting the
information, not at all.
I would have to ask why when someone requested the original posters SS# and
Mothers Maiden Name information and they were not aware they were applying
for credit, then why did they provide it??? I would suggest asking questions
then, not when you call back and say "Oh, by the way...."



"Larry Greenwood" <greenwoo@minotstateu.edu> wrote in message
news:c4hs47$2i2hgv$1@ID-188066.news.uni-berlin.de...
> The thing about your experience that is frightening is that they expect
you
> to give them the information to begin with. What is it to them if you
get
> ripped off, its not their problem.
>
> Larry
> "Mike" <wxyz09@yahoo.com> wrote in message
> news:5XJac.336$KK3.148@nwrddc02.gnilink.net...
> > Just called Dell sales, 1-877-886-3355, rep in response to their tv ad
> for
> > a 4600C PC w/ flat panel monitor for $1000.00.
> > My buddy needs a new PC to replace his 4 y/o Dimension w/ Win98.
> >
> > The rep is taking my personal information when she asked for my social
> > security number and my mother's maiden name!
> > No kidding. I told her that I didn't hear her correctly and to please
> > repeat the question which she did.
> > I had already given her my home address and phone number, with my SS#
and
> > mother's maiden she's got everything
> > for an easy identity theft.
> >
> > While composing this email I called Dell back and spoke w/ another sales
> rep
> > who told me they ask for SS# and mother's
> > maiden name when opening a premiere account. The first rep didn't tell
me
> > that she just flat out asked for the info. I don't need need noo
stinkin'
> > preiere account.
> > All a scammer has to do is lease phone numbers very similar to Dell then
> sit
> > back and wait for callers to dial their number by mistake.
> >
> >
> > Dell really needs to train some of their sales reps better,
> >
> > Mike
> >
> >
> >
> >
> >
>
>

 

[Mike]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Bad business. They should know better.

Mike

"Larry Greenwood" <greenwoo@minotstateu.edu> wrote in message
news:c4hs47$2i2hgv$1@ID-188066.news.uni-berlin.de...
> The thing about your experience that is frightening is that they expect
you
> to give them the information to begin with. What is it to them if you
get
> ripped off, its not their problem.
>
> Larry
> "Mike" <wxyz09@yahoo.com> wrote in message
> news:5XJac.336$KK3.148@nwrddc02.gnilink.net...
> > Just called Dell sales, 1-877-886-3355, rep in response to their tv ad
> for
> > a 4600C PC w/ flat panel monitor for $1000.00.
> > My buddy needs a new PC to replace his 4 y/o Dimension w/ Win98.
> >
> > The rep is taking my personal information when she asked for my social
> > security number and my mother's maiden name!
> > No kidding. I told her that I didn't hear her correctly and to please
> > repeat the question which she did.
> > I had already given her my home address and phone number, with my SS#
and
> > mother's maiden she's got everything
> > for an easy identity theft.
> >
> > While composing this email I called Dell back and spoke w/ another sales
> rep
> > who told me they ask for SS# and mother's
> > maiden name when opening a premiere account. The first rep didn't tell
me
> > that she just flat out asked for the info. I don't need need noo
stinkin'
> > preiere account.
> > All a scammer has to do is lease phone numbers very similar to Dell then
> sit
> > back and wait for callers to dial their number by mistake.
> >
> >
> > Dell really needs to train some of their sales reps better,
> >
> > Mike
> >
> >
> >
> >
> >
>
>

 

[Mike]

Archived from groups: alt.sys.pc-clone.dell (More info?)

I was not applying for credit. I asked her to repeat the question , which
she did.
Then I thought I had dialed the wrong number.

Mike
\
"PC Medic" <NOT@home.net> wrote in message
news:kn4bc.26746$pd1.13655@okepread04...
> Hmmm, obviously never applied for credit before. These are standard
> questions in the case of opening a credit account.
> Now the fact that he was not told she was processing the credit
application
> was either mis-communication or wrong on her part, but requesting the
> information, not at all.
> I would have to ask why when someone requested the original posters SS#
and
> Mothers Maiden Name information and they were not aware they were
applying
> for credit, then why did they provide it??? I would suggest asking
questions
> then, not when you call back and say "Oh, by the way...."
>
>
>
> "Larry Greenwood" <greenwoo@minotstateu.edu> wrote in message
> news:c4hs47$2i2hgv$1@ID-188066.news.uni-berlin.de...
> > The thing about your experience that is frightening is that they expect
> you
> > to give them the information to begin with. What is it to them if you
> get
> > ripped off, its not their problem.
> >
> > Larry
> > "Mike" <wxyz09@yahoo.com> wrote in message
> > news:5XJac.336$KK3.148@nwrddc02.gnilink.net...
> > > Just called Dell sales, 1-877-886-3355, rep in response to their tv
ad
> > for
> > > a 4600C PC w/ flat panel monitor for $1000.00.
> > > My buddy needs a new PC to replace his 4 y/o Dimension w/ Win98.
> > >
> > > The rep is taking my personal information when she asked for my social
> > > security number and my mother's maiden name!
> > > No kidding. I told her that I didn't hear her correctly and to
please
> > > repeat the question which she did.
> > > I had already given her my home address and phone number, with my SS#
> and
> > > mother's maiden she's got everything
> > > for an easy identity theft.
> > >
> > > While composing this email I called Dell back and spoke w/ another
sales
> > rep
> > > who told me they ask for SS# and mother's
> > > maiden name when opening a premiere account. The first rep didn't
tell
> me
> > > that she just flat out asked for the info. I don't need need noo
> stinkin'
> > > preiere account.
> > > All a scammer has to do is lease phone numbers very similar to Dell
then
> > sit
> > > back and wait for callers to dial their number by mistake.
> > >
> > >
> > > Dell really needs to train some of their sales reps better,
> > >
> > > Mike
> > >
> > >
> > >
> > >
> > >
> >
> >
>
>