Archived from groups: microsoft.public.windowsxp.general (
More info?)
On 7/30/2005 11:34 AM On a whim, Malke pounded out on the keyboard
> Terry wrote:
>
>> On 7/30/2005 9:44 AM On a whim, Malke pounded out on the keyboard
>>
>>> Terry wrote:
>>>
>>>> Rather than using the original CD and doing a repair install and
>>>> starting all over, is there a quicker fix for this issue?
>>>>
>>> What issue? If you were replying to a previous post, you should have
>>> kept in the same thread. If this is a new issue, you haven't given us
>>> any information about your computer so you can get focused help.
>>>
>>> How to make a good newsgroup post:
>>>
http://www.dts-l.org/goodpost.htm
>>>
http://www.catb.org/~esr/faqs/smart-questions.html
>>>
>>> Malke
>> The issue of Explorer crashing after installing SP2. I can bring up
>> Task Manager and launch Explorer but the same thing happens, it
>> crashes.
>>
>> It sounded clear to me. A laptop had the original XP w/sp1. Upgraded
>> it to SP2 and on final restart Explorer crashes after log in leaving
>> only the Desktop. Same thing on Safe Mode. Is this any clearer? Rather
>> than using the CD with the original XP and performing a repair
>> install, is there a simpler way of fixing Explorer.
>>
>
> Well, let's see - in this post you tell us you have a laptop and what
> operating system was running on it. But of course we don't know *what*
> laptop make/model or the state of the computer when you installed SP2.
> Was the computer 100% spyware/virus free? If you think so, what did you
> do to determine this? Did you check on the OEM's website to see if
> there were any patches you needed to install *before* SP2 and if so,
> did you install them (HP desktops have around 6 of these, for
> instance)? Does the laptop mftr. list any known issues with their
> machines and SP2? Did you install SP2 from a download or a cd, or did
> your machine get automatically updated? If you installed it yourself,
> were there any error messages when installing? And last, but not least,
> what have you already done to troubleshoot so we don't give advice that
> repeats what you've previously tried?
>
> You see, it isn't that simple. Remember that none of us can see your
> computer from here. We have no way of knowing anything about you (your
> skill level) and your computer unless you tell us.
>
> There is no general "issue of Explorer crashing after installing SP2".
> There is a problem on *your* computer and if you want focused
> troubleshooting, you have to help by providing details.
>
> Malke
Thanks. In the time it took to do this I just performed a repair install.
I've seen dozens of issues with SP2 but never this one. Most just won't
boot at all. I thought a broader base of users would possibly have run
across this one before also. But I guess I was wrong.
--
Terry
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