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Dell 1600n network scanner device not found

Last response: in Computer Peripherals
June 10, 2009 7:37:56 PM

There is a Dell 1600n MFP here. Its on an IP address I can ping it from other computers and they can all print to it without issues.

I just tried installing the software that came with it so I can scan from it, however, the "dell network scan manager" is unable to find the scanner. I tried adding the scanner manually which worked ok, however when i got to try to open the XP scan wizard it says "the computer cannot detect the scanner or camera"

I'm at a loss of what to do.
June 10, 2009 8:39:53 PM

Is the XP scan wizard a program in XP or the name of the software that came with the scanner?