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DVD player playback problems

Last response: in Windows XP
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Anonymous
July 30, 2005 5:07:01 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hello again :) 
To all of you out there that helped me the last time thank you, that
particular problem has now been sorted *phew*
But alas my giant paperweight is again causing me bother.
This time my built in dvd player does not work, and hasn't for a few weeks :s
I'm not sure why and it is now becoming a pain in the backside.
Here's what happens...
When I put a dvd disc into the drive it seems to have a problem recognising
the disc, even if I go in through My Computer it doesnt show up as having a
disc in!
I have asked for help from Microsoft and they suggested uninstalling Service
Pack 2 since having this on my computer had stopped my scanner from working.
So I did but that didn't help. It just try's to recognise the disc then gives
up. No autorun or anything.

Please can you help me out with this problem, thanks
Anthony
--
Thank you
Anonymous
July 30, 2005 7:17:57 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

1. Open XP's "Help and Support Center"
2. Type DVD in the search box, hit enter.
3. Click on "DVD Troubleshooter".
4. You probably need a new DVD decoder.

DVD Support in Windows XP
http://www.microsoft.com/windows/windowsmedia/windowsxp...

DVD Decoders for Windows XP
http://www.microsoft.com/windows/windowsmedia/windowsxp...

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/window...

-------------------------------------------------------------------------------------------

"anthony_cook" wrote:

| Hello again :) 
| To all of you out there that helped me the last time thank you, that
| particular problem has now been sorted *phew*
| But alas my giant paperweight is again causing me bother.
| This time my built in dvd player does not work, and hasn't for a few weeks :s
| I'm not sure why and it is now becoming a pain in the backside.
| Here's what happens...
| When I put a dvd disc into the drive it seems to have a problem recognising
| the disc, even if I go in through My Computer it doesnt show up as having a
| disc in!
| I have asked for help from Microsoft and they suggested uninstalling Service
| Pack 2 since having this on my computer had stopped my scanner from working.
| So I did but that didn't help. It just try's to recognise the disc then gives
| up. No autorun or anything.
|
| Please can you help me out with this problem, thanks
| Anthony
| --
| Thank you
Anonymous
July 31, 2005 4:54:01 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

do i have to purchase a new decoder? i don't want to buy something that is
potentially not going to work...
could it be something else? i put a normal dvd disc into the drive and it
hangs there. the drive sounds like it is trying to read it but nothing
happens...
i have unistalled the drive in safe mode and reinstalled it in normal mode
but it is still doing the same thing...
anybody please


> 1. Open XP's "Help and Support Center"
> 2. Type DVD in the search box, hit enter.
> 3. Click on "DVD Troubleshooter".
> 4. You probably need a new DVD decoder.
>
> DVD Support in Windows XP
> http://www.microsoft.com/windows/windowsmedia/windowsxp...
>
> DVD Decoders for Windows XP
> http://www.microsoft.com/windows/windowsmedia/windowsxp...
Related resources
Anonymous
July 31, 2005 4:56:01 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

ps the dvd player is powerDVD
thank you
Anonymous
August 1, 2005 1:18:03 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

anthony_cook <"ant81(remove this)"@hotmail.com> wrote:

> do i have to purchase a new decoder? i don't want to buy something
> that is potentially not going to work...

See if your DVD Decoder can be detected.
Start > Run: dvdupgrd.exe /detect

If this is the case, the drive (hardware) may be gone south.

--
d-d
Anonymous
August 1, 2005 5:17:01 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

I did what was advised about typing in the run box and nothing happened. so
i'm assuming that it doesn't work at all then?

Any suggestions?
Anonymous
August 1, 2005 8:52:09 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Which player are you using and what problems do you have???? XP does not
have a DVD player deliver by default.


"anthony_cook" <ant81(remove this)@hotmail.com> wrote in message
news:0B4F32FC-03A1-4F62-ADBE-EDE5687438D0@microsoft.com...
>I did what was advised about typing in the run box and nothing happened. so
> i'm assuming that it doesn't work at all then?
>
> Any suggestions?
Anonymous
August 2, 2005 1:24:34 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Yves Leclerc <yleclercNOSPAM@maysys.com> wrote:

> Which player are you using and what problems do you have?

See news:8E1F8880-E5BC-4D14-B8E1-FE9F6984CA5E@microsoft.com

If there is no DVD Decoder detected, the OP should reinstall
PowerDVD.

--
d-d
Anonymous
August 2, 2005 1:24:35 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Which player are you using and what problems do you have?

See news:8E1F8880-E5BC-4D14-B8E1-FE9F6984CA5E@microsoft.com

If there is no DVD Decoder detected, the OP should reinstall
PowerDVD.

----------------------------------
sorry what do you mean which player am i using? its the dvd player that is
built into my computer it has just stopped working. it hangs there trying to
read the disc but nothing happens.
PowerDVD is already intsalled but it just doesnt work... i can open the
program but it will not recognise a dvd disc

any suggestions are appreciated
Anonymous
August 2, 2005 1:24:36 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

i downloaded and ran microsfts autoplay repair wizard and i think it might
actually be the hardware that is at fault...
it was unable to fix the problem so i copied and pasted its report for you
to see...


AutoFix [V5.2.3790.67]
Time [2005-08-01 23:50:04]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [D:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Present}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
Result [Legacy Notification]: Problems
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair << [Legacy AutoPlay Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is
malfunctioning, or the wizard cannot determine the problem.
>> Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is
malfunctioning, or the wizard cannot determine the problem.

>> Required action: The wizard found problems but cannot fix them -> None

any ideas?


--
Thank you
Anonymous
August 2, 2005 1:24:37 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Have you tried cleaning the DVD player?
Sometimes it gets dusty and won't read any disks.

--
A Professional Amatuer...If anyone knew it all, none of would be here!
"anthony_cook" <ant81(remove this)@hotmail.com> wrote in message
news:CF531AB2-5BA5-42EB-9D7C-A82173F51D73@microsoft.com...
>i downloaded and ran microsfts autoplay repair wizard and i think it might
> actually be the hardware that is at fault...
> it was unable to fix the problem so i copied and pasted its report for you
> to see...
Anonymous
August 2, 2005 12:43:05 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

i havent tried that coz i'm not sure how to take it out or to clean it. does
it just pop out or wil a cd lens cleaner do the trick?

> Have you tried cleaning the DVD player?
> Sometimes it gets dusty and won't read any disks.
!