unknown dialog box on startup

Archived from groups: microsoft.public.windowsxp.general (More info?)

I have been running XP Pro for a couple of years now and within the last week
or so a dialog box appears when I start my computer. The box is approximately
150 pixels x 150 pixels and contains only an OK button, a red circle icon
with an x, and a close dialog box X in the upper right hand corner of the
title bar. NOTHING ELSE. Virus scanning claims no threats exist on my PC.
Closing the dialog box by clicking OK or the X in the right hand corner makes
the box disappear.

Any ideas what this might be and how I can remove it.

cw

Archived from groups: microsoft.public.windowsxp.general (More info?)

As well as spyware, there may have been a program uninstalled but the
registry key still remains and attempts top start in on bootup.

Run the spyware programs as stated by will Denny but also look in the
registry for any keys that are no longer required.

The area to look in via regedit or regedt32 is
HKEY_Local_Machine/Software/Microsoft/Windows/CurrentVersion/Run

However, if you are not converse with the registry, I would advise
against tinkering with it as you could create more problems.

cw wrote:
> I have been running XP Pro for a couple of years now and within the last week
> or so a dialog box appears when I start my computer. The box is approximately
> 150 pixels x 150 pixels and contains only an OK button, a red circle icon
> with an x, and a close dialog box X in the upper right hand corner of the
> title bar. NOTHING ELSE. Virus scanning claims no threats exist on my PC.
> Closing the dialog box by clicking OK or the X in the right hand corner makes
> the box disappear.
>
> Any ideas what this might be and how I can remove it.
>
> cw

Archived from groups: microsoft.public.windowsxp.general (More info?)

I have run XoftSpy which didn't remove the dialog. Do I need to use more than
one Spyware program?



"cw" wrote:

> I have been running XP Pro for a couple of years now and within the last week
> or so a dialog box appears when I start my computer. The box is approximately
> 150 pixels x 150 pixels and contains only an OK button, a red circle icon
> with an x, and a close dialog box X in the upper right hand corner of the
> title bar. NOTHING ELSE. Virus scanning claims no threats exist on my PC.
> Closing the dialog box by clicking OK or the X in the right hand corner makes
> the box disappear.
>
> Any ideas what this might be and how I can remove it.
>
> cw

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi

I've found the MS spyware program works very well, although I do still use
Ad-Aware as well. There was a bug with the MS spyware updates, but that has
now been sorted with the new version.

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"Litecar2" <Litecar2@discussions.microsoft.com> wrote in message
news:BD044CFF-2234-48DF-AE05-C4B483DDB112@microsoft.com...
>I noticed Will is a MS/MVP and since youre talking spyware, I wanted to
>know
> what you thought of the beta product Microsoft has out. Ive used it with
> good
> results (as far as I know), but also use Ad-Aware and Spybot.
>
> "Will Denny" wrote:
>
>> Hi
>>
>> Please run the following programs to see if there is any spyware on your
>> system:
>>
>> Ad-Aware - www.lavasoftusa.com
>> Spybot - http://www.safer-networking.or­g/
>> CWShredder - http://forum.aumha.org/downloa­ds/cwshredder.zip
>> Spy Sweeper - www.webroot.com
>>
>> Try SpyWareBlaster to stop intrusions:
>>
>> http://www.javacoolsoftware.co­m/spywareblaster.html
>>
>> Also see the following links:
>>
>> http://aumha.org/a/parasite.ht­m
>> http://mvps.org/winhelp2002/un­wanted.htm
>>
>> --
>>
>> Will Denny
>> MS-MVP Windows Shell/User
>> Please reply to the News Groups
>>
>>
>> "cw" <cw@discussions.microsoft.com> wrote in message
>> news:11B569BF-A535-45F4-B5ED-FE860CF5F726@microsoft.com...
>> >I have been running XP Pro for a couple of years now and within the last
>> >week
>> > or so a dialog box appears when I start my computer. The box is
>> > approximately
>> > 150 pixels x 150 pixels and contains only an OK button, a red circle
>> > icon
>> > with an x, and a close dialog box X in the upper right hand corner of
>> > the
>> > title bar. NOTHING ELSE. Virus scanning claims no threats exist on my
>> > PC.
>> > Closing the dialog box by clicking OK or the X in the right hand corner
>> > makes
>> > the box disappear.
>> >
>> > Any ideas what this might be and how I can remove it.
>> >
>> > cw
>>
>>
>>

Archived from groups: microsoft.public.windowsxp.general (More info?)

Before closing the box, bring up Task Manager and make a list
of what's in the Applications and Processes tabs (you can use
Alt+PrintScreen and paste into an imaging app to do this).

Then kill the dialog.

Run TM again and see if anything that was there before is now gone.

Let us know what it is if you don't recognize it. If you do recognize it,
and you know what to do about it, backup and go for it.

"cw" <cw@discussions.microsoft.com> wrote in message
news:11B569BF-A535-45F4-B5ED-FE860CF5F726@microsoft.com...
> I have been running XP Pro for a couple of years now and within the last
week
> or so a dialog box appears when I start my computer. The box is
approximately
> 150 pixels x 150 pixels and contains only an OK button, a red circle icon
> with an x, and a close dialog box X in the upper right hand corner of the
> title bar. NOTHING ELSE. Virus scanning claims no threats exist on my PC.
> Closing the dialog box by clicking OK or the X in the right hand corner
makes
> the box disappear.
>
> Any ideas what this might be and how I can remove it.
>
> cw

Archived from groups: microsoft.public.windowsxp.general (More info?)

Right on.

Glad to hear it's sorted out.

"cw" <cw@discussions.microsoft.com> wrote in message
news:5089CDCA-8B3D-4D09-B8D3-8EEA7E447819@microsoft.com...
> V Green,
> Thanks for the suggestion! Before and after ask manager showed the process
> PCHButton.exe was running.
>
> Reasearch showed this was part of a software update program installed on
HP
> computers. Virus or Adware programs would not detect as it is not a
threat.
>
> Searching PC PCHButton.exe, and deleteing instances solved the problem.
>
> cw
>
> "V Green" wrote:
>
> > Before closing the box, bring up Task Manager and make a list
> > of what's in the Applications and Processes tabs (you can use
> > Alt+PrintScreen and paste into an imaging app to do this).
> >
> > Then kill the dialog.
> >
> > Run TM again and see if anything that was there before is now gone.
> >
> > Let us know what it is if you don't recognize it. If you do recognize
it,
> > and you know what to do about it, backup and go for it.
> >
> > "cw" <cw@discussions.microsoft.com> wrote in message
> > news:11B569BF-A535-45F4-B5ED-FE860CF5F726@microsoft.com...
> > > I have been running XP Pro for a couple of years now and within the
last
> > week
> > > or so a dialog box appears when I start my computer. The box is
> > approximately
> > > 150 pixels x 150 pixels and contains only an OK button, a red circle
icon
> > > with an x, and a close dialog box X in the upper right hand corner of
the
> > > title bar. NOTHING ELSE. Virus scanning claims no threats exist on my
PC.
> > > Closing the dialog box by clicking OK or the X in the right hand
corner
> > makes
> > > the box disappear.
> > >
> > > Any ideas what this might be and how I can remove it.
> > >
> > > cw
> >
> >
> >

Archived from groups: microsoft.public.windowsxp.general (More info?)

Perfect, see? )

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com



"V Green" <vanceg@nowhere.net> wrote in message
news:epd3lEglFHA.3144@TK2MSFTNGP12.phx.gbl...
> Right on.
>
> Glad to hear it's sorted out.
>
> "cw" <cw@discussions.microsoft.com> wrote in message
> news:5089CDCA-8B3D-4D09-B8D3-8EEA7E447819@microsoft.com...
>> V Green,
>> Thanks for the suggestion! Before and after ask manager showed the
>> process
>> PCHButton.exe was running.
>>
>> Reasearch showed this was part of a software update program installed on
> HP
>> computers. Virus or Adware programs would not detect as it is not a
> threat.
>>
>> Searching PC PCHButton.exe, and deleteing instances solved the problem.
>>
>> cw
>>
>> "V Green" wrote:
>>
>> > Before closing the box, bring up Task Manager and make a list
>> > of what's in the Applications and Processes tabs (you can use
>> > Alt+PrintScreen and paste into an imaging app to do this).
>> >
>> > Then kill the dialog.
>> >
>> > Run TM again and see if anything that was there before is now gone.
>> >
>> > Let us know what it is if you don't recognize it. If you do recognize
> it,
>> > and you know what to do about it, backup and go for it.
>> >
>> > "cw" <cw@discussions.microsoft.com> wrote in message
>> > news:11B569BF-A535-45F4-B5ED-FE860CF5F726@microsoft.com...
>> > > I have been running XP Pro for a couple of years now and within the
> last
>> > week
>> > > or so a dialog box appears when I start my computer. The box is
>> > approximately
>> > > 150 pixels x 150 pixels and contains only an OK button, a red circle
> icon
>> > > with an x, and a close dialog box X in the upper right hand corner of
> the
>> > > title bar. NOTHING ELSE. Virus scanning claims no threats exist on my
> PC.
>> > > Closing the dialog box by clicking OK or the X in the right hand
> corner
>> > makes
>> > > the box disappear.
>> > >
>> > > Any ideas what this might be and how I can remove it.
>> > >
>> > > cw
>> >
>> >
>> >
>
>