G
Guest
Guest
Archived from groups: alt.sys.pc-clone.dell (More info?)
I recently purchased a new Dimension 4600 machine, for use with the
Linux operating system (SuSE 8.2). Since Soundblaster Live! has
long been a supported audio card for Linux, I ordered the machine
with a Soundblaster Live card in place of the standard onboard Intel
sound chip.
Unfortunately, I discovered after delivery that Dell's Soundblaster
Live card is proprietory and works with Windows only as explained at:
http://groups.google.com/groups?selm=3FF6DF17.1060504%40nerim.net
http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&
message.id=39953
So yesterday, I purchased a new retail Soundblaster Live card to
replace the Dell proprietory card (I was prepared to, since although
I explained to the Dell salesperson at the time of placing the order
that the machine would be used with Linux only, I do not believe it
reasonable to expect a salesperson to know about this proprietory
card issue, since officially Windows is the only operating system
supported and the salesperson will have been trained only on that
operating system).
It does not seem, though, easy or straightforward to swap the cards
over. The Dell OEM card appears to be connected to the USB system
somehow (!) using a 6 wire hard wired connection, the "other end" of
which is not accessible. One cannot therefore replace the Dell OEM
card with the retail card without a great deal of hardware knowledge,
which I do not have.
I would like to arrange a (chargeable if necessary, I am quite happy to
pay) Dell service visit to remove the Dell OEM Soundblaster Live card,
and either replace it with the retail Soundblaster Live card which
I have purchased or remove it and re-enable the onboard Intel sound
chip (which Linux similarly supports), and in either case connect
the DVD-RW drive to the sound device enabled.
Is this possible? Cost really isn't an issue, and I am willing to pay
whatever Dell wish to charge. I am hoping for a speedy resolution
if possible. Alternatively I can drive to anywhere in the UK where
Dell might have a service centre, if they can do the work whilst I wait
(I will wait all day if needed).
--
Anthony Edwards
anthony@catfish.nildram.co.uk
I recently purchased a new Dimension 4600 machine, for use with the
Linux operating system (SuSE 8.2). Since Soundblaster Live! has
long been a supported audio card for Linux, I ordered the machine
with a Soundblaster Live card in place of the standard onboard Intel
sound chip.
Unfortunately, I discovered after delivery that Dell's Soundblaster
Live card is proprietory and works with Windows only as explained at:
http://groups.google.com/groups?selm=3FF6DF17.1060504%40nerim.net
http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&
message.id=39953
So yesterday, I purchased a new retail Soundblaster Live card to
replace the Dell proprietory card (I was prepared to, since although
I explained to the Dell salesperson at the time of placing the order
that the machine would be used with Linux only, I do not believe it
reasonable to expect a salesperson to know about this proprietory
card issue, since officially Windows is the only operating system
supported and the salesperson will have been trained only on that
operating system).
It does not seem, though, easy or straightforward to swap the cards
over. The Dell OEM card appears to be connected to the USB system
somehow (!) using a 6 wire hard wired connection, the "other end" of
which is not accessible. One cannot therefore replace the Dell OEM
card with the retail card without a great deal of hardware knowledge,
which I do not have.
I would like to arrange a (chargeable if necessary, I am quite happy to
pay) Dell service visit to remove the Dell OEM Soundblaster Live card,
and either replace it with the retail Soundblaster Live card which
I have purchased or remove it and re-enable the onboard Intel sound
chip (which Linux similarly supports), and in either case connect
the DVD-RW drive to the sound device enabled.
Is this possible? Cost really isn't an issue, and I am willing to pay
whatever Dell wish to charge. I am hoping for a speedy resolution
if possible. Alternatively I can drive to anywhere in the UK where
Dell might have a service centre, if they can do the work whilst I wait
(I will wait all day if needed).
--
Anthony Edwards
anthony@catfish.nildram.co.uk