Word 2003 and Windows 7 file permissions

[dd20300]

Hello, sporadic (4 out of 10) issues with saving files. Opens file from the network (AD) drive adds data which takes about 10 min. then saves the file. The save appears to be successful then user closes file and gets “file permissions error” Yes or No to save file to another location or change name. They save it to another location. The original file disappears from the network drive. They copy and pastes it back to the network drive.

 

[rgd1101]

network issue? how long does it take to copy and paste a file?
Check event log on the server to if there are log detail.