Add Hardware Wizard Detecting the Wrong Hardware!!!!!

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi all

I used to sync my Palm Vx (yes very old!) to my computer using a Serial to
USB replicator (some say it doesn't work but I have had it working) in the
past without any problems but now XP detects a new USB device, a Motorola V
series phone, so I'm unable to re-install/re-config the connection
automatically to work with my Palm dock.

I had once installed the Motorola My Phone tools (or whatever the Motorola
software is called) for my V600 before but have since uninstalled it from my
machine, but I guess XP is msitakingly recognizing the Palm as a Motorola
phone! I'm not sure if this happened after I had installed the Motorola
software since I've not sync'd my Palm in a long time but I suspect this is
the cause.

Can anyone please help me get the Add Hardware Wizard to recognize my Palm
dock? As I am not very computer savvy, would appreciate some "idiot's guide
type: step by step instructions on how to remove any components and/or
recofiguring my Hardware Wizard.........Any ideas would be greatly
appreciated.

--
Many thanks, Dave

Archived from groups: microsoft.public.windowsxp.general (More info?)

Thanks NotMe

I've disinstalled the Vx software, reinstalled it but needed to reinstall
the motorola software as well in order for the new hardware wizard to allow
the Vx dock to be "registered" (not sure if that is the right term) as it was
still recognizing the hardware as the phone. However, I was able to then
disinstall the the phone software without affecting the operation of the dock
(which allows me to free up some space). So all is fine unless I wanted to
use another port.

If I plug it into another USB port, I know it is normal for the computer to
recognize it as a new hardware but it is still recognized as the phone......
--
Many thanks, Dave


"NotMe" wrote:

> Do you have the install disk for the Vx?
> Possible reinstalling it would do the trick.
>
> --
> A Professional Amatuer...If anyone knew it all, none of would be here!
> "Dave" <Dave@discussions.microsoft.com> wrote in message
> news:47579AC6-BD53-4F17-9BB1-4302F4360D81@microsoft.com...
> >