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How can I fix this problem?

Last response: in Windows 7
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October 9, 2012 3:12:25 AM

Hello,
Every time I try to download anything, the program is run and scan, but then I get the following message C:\Users\Norma\AppData\Local\Microsoft\Windows\TemporaryInternetFiles\Content.IE5\PGMJR3MO\WinZipRegistryOptimizer.exe I was trying to download a program to fix my registry at the time. My laptop is an HP Pavilion dv1000 Serial # CNF4451DGQ Product # PM0554UA#ABA and I guess it original had XP & upgraded to Window 7. It has PCI Modem Driver missing or outdated & video card driver also is not working. I don't know if these 2 items are causing the problem.

More about : fix problem

a b $ Windows 7
October 9, 2012 3:22:23 AM

try using a different web browser until you can get things sorted out. They make redistributable installers for Chrome and firefox so you can DL it on a different computer, but install it to yours.

Then do the general first few things that you should do when you find a problem:
1) full virus scan
2) full malwarebytes scan
3) run CCleaner's cleaner and registry cleaner
4) take an asprin and sleep on it :D 

Let us know if that fixes anything
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October 9, 2012 3:38:41 AM

I believe an outdated driver is kicking around...
Try updating your drivers
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October 9, 2012 3:49:06 AM

I agree with CaedenV, do those things and after those are done go directly to winzip's page so you can make sure you are getting the program directly from them.
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