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Broken Laptop Screen?

Last response: in Laptop Tech Support
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November 20, 2009 9:54:26 AM

Hi all. First I would like to apologize if I am asking this question in the wrong category.

Here's the problem: I recently discovered that my laptop (only 1yo, HP dv2700) screen has suddenly stopped working properly. To make a long story short, I think I may have cracked the screen internally, as there are no external damages to the screen. It still displays everything on 1/3 of the screen (pic below), but the bottom half is nothing but gray/white/black horizontal lines. I have checked the mobo/gfx card and they work completely fine. I am thinking of replacing the screen myself.

My questions are:

1) Is it my screen that needs to be replaced? Or is it something else that is causing the problem - i.e. the inverter?

2) HP Tech support wants $400+ to fix it for me. Would it be wise for me to buy non-OEM parts off eBay and DIY in replacing the screen (that is, if it IS the screen that's causing the problem)? It would only cost me about $100 or so.

3) Are non-OEM screens reliable in general?

Thanks for your help

More about : broken laptop screen

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November 20, 2009 10:55:42 AM

It is the screen and not the invertor. If the invertor was bad you would not get any illumination. The issues are are you comfortable with attempting the repair yourself. Replacing the screen involves removal the front bezel, the dispay assembly from the computer, the hinges and the display panel itself. The invertor and the lamp assembly are attached to the display panel. Try to get a display panel with the lamp and inverotor attached, since removal of the lamp asembly and invertor can damage the display panel. You hat to make certain you get the correct display panel, since they are not returnable. TThe non-oem display panel can be as reliable as the oem ones since they may be manufactured by the same company. Good luck.
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November 28, 2009 10:40:26 PM

howardp6 said:
It is the screen and not the invertor. If the invertor was bad you would not get any illumination. The issues are are you comfortable with attempting the repair yourself. Replacing the screen involves removal the front bezel, the dispay assembly from the computer, the hinges and the display panel itself. The invertor and the lamp assembly are attached to the display panel. Try to get a display panel with the lamp and inverotor attached, since removal of the lamp asembly and invertor can damage the display panel. You hat to make certain you get the correct display panel, since they are not returnable. TThe non-oem display panel can be as reliable as the oem ones since they may be manufactured by the same company. Good luck.


Awesome! I just bought one off ebay and installed it myself. Now it's all fine! Thanks for ur help :) 
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February 24, 2010 9:47:38 PM

Yes. Your LCD screen needs to be replaced, there is no way to fix the screen. Important is you would have to find the LCD for that model of that brand. I always get all my replacement parts from ScreenCountry.com as they tell you exactly what screen you need. :hello: 
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April 5, 2013 7:43:15 AM

Hi, in most cases a screen that is partially working is usually a faulty screen. I am a tech at www.nylaptopparts.com and have found this to be the case 99% of the time so in most likeliness you will need to replace the screen. It is not that difficult but you should first look at some websites for instructions on removal and replacing your screen before purchasing a new screen. Hope this helps somewhat.
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April 5, 2013 10:14:47 AM

Michael Hyman said:
Hi, in most cases a screen that is partially working is usually a faulty screen. I am a tech at www.nylaptopparts.com and have found this to be the case 99% of the time so in most likeliness you will need to replace the screen. It is not that difficult but you should first look at some websites for instructions on removal and replacing your screen before purchasing a new screen. Hope this helps somewhat.


Hi :) 

You realise this thread is 4 years old...as a guess hes got a new screen by now, lol

All the best Brett :) 
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