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I NEED HELP!!! (HP TX2500 touchscreen no longer responding)

Last response: in Laptops & Notebooks
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November 20, 2009 11:15:39 AM

I'm desperate for help! I've tried everything I know but to no avail!

The story: Recently, I upgraded my hp tx2500 to windows 7...everything's working fine.

Then I go without using it for about a week and a half and then upgrade the cpu (I use the service manual, everything's plugged back in and works)...except the touchscreen/pen. They don't respond in any way/shape/form.

I've tried uninstalling the drivers/reinstalling them but it won't work! I've been searching around and I can't find almost any helpful info on what to do! When I try to configure my screen I get an error saying "A compatible tablet was not found"

(A bit of info on the side...not sure if it's relevant but okay: I also used a water based commercial LCD screen cleaner to scrub the screen clean...not sure if that could have damaged it...highly doubt it actually).

Is there anything I could do/try to locate and solve the problem?

November 26, 2009 11:54:43 PM

Well, just to be sure, have you installed the touchscreen drivers? Just check if you have to do so.
Anonymous
a b D Laptop
May 22, 2012 10:26:08 AM

capp1688 said:
I'm desperate for help! I've tried everything I know but to no avail!

The story: Recently, I upgraded my hp tx2500 to windows 7...everything's working fine.

Then I go without using it for about a week and a half and then upgrade the cpu (I use the service manual, everything's plugged back in and works)...except the touchscreen/pen. They don't respond in any way/shape/form.

I've tried uninstalling the drivers/reinstalling them but it won't work! I've been searching around and I can't find almost any helpful info on what to do! When I try to configure my screen I get an error saying "A compatible tablet was not found"

(A bit of info on the side...not sure if it's relevant but okay: I also used a water based commercial LCD screen cleaner to scrub the screen clean...not sure if that could have damaged it...highly doubt it actually).

Is there anything I could do/try to locate and solve the problem?


did you ever resolve this problem, because i have same issue.
rita.
!