Archived from groups: alt.sys.pc-clone.gateway2000 (
More info?)
I'll tell them I only speak Italian, learned from some years there.
I, too, have had less than positive responses from Dell's tech support in India,
either via voice or email... Ben Myers
On Sun, 28 Aug 2005 01:00:45 -0500, Scott <golden@uslink.net> wrote:
>Ben,
>
>I sympathize. In calling a bank credit card customer support line recently,
>my only option was to talk to someone in India. My wife and I were both on
>the line. While the rep spoke very clear and understandable English, her
>interpretation and her response to our question made no sense whatsoever.
>We were just scratching our heads wondering how her plain English had no
>meaning whatsoeve So, I called back and got another (more senior rep) who not
>only understood our question, but her explanation of the solution made sense
>to us. By then, I was yearning for an American customer service rep...who could
>have responded to our cquestion and given us a precise explanation in 30-seconds
>flat.
>
>One tip I've heard is to tell your Sanskrit-enabled customer service person that
>you only speak Spanish and they will immediately switch you to an English/Spanish
>speaking rep somewhere in Canada. Apparently, no one in India has ever studied
>Spanish
>
>Scott
>
>Ben Myers wrote:
>>
>> C'mon! You never studied Sanskit??? We speak both American and king's English
>> here. Flawlessly... Ben Myers
>>
>> On Fri, 26 Aug 2005 23:31:52 -0500, Scott <golden@uslink.net> wrote:
>>
>> >Joan,
>> >
>> >All six of my Gateways continue to run fine, including my first one,
>> >a P5-90 purchased in 1994 and running Win95a. My last three Gateways,
>> >a 700X desktop (3 yrs old) and 400SP notebook (2 years old) and an
>> >M320S notebook (2 months old) have never required a call to tech
>> >support...which is just as well, since I don't speak Hindu
>> >
>> >Scott
>> >
>> >"Joan F (MI)" wrote:
>> >>
>> >> Both of mine are working fine.
>> >>
>> >> In news:YksPe.253$2_.228@bignews6.bellsouth.net,
>> >> Lee <lbray5032@bellsouth.net> stated
>> >> | Gee it looks so empty here, you would never even know there were
>> >> | gateway users. Could it be there are so little problems with a
>> >> | Gateway product there is nothing to complain about or fix?
>> >> |
>> >> | Lee