I have a Gateway FX6801-05 which originally had Wiindows Vista installed. I purchased a complete Windows 7 ultimate (not upgrade, not OEM) from eBay. I wiped the disk then installed and verified it without a hitch. Automatic updates has been working fine.
Yesterday I changed some things around on my motherboard. When I booted Windows 7 Ultimate, which has been installed on my computer for several years now, it reported that my copy of Windows was invalid. Apparently the motherboard remembered the OEM Vista product number. I tried reauthorization both on the web and by phone using my new product key of Windows 7. The phone reauthorization doesn't even allow me to talk with a support person.
Did I really buy an unauthorized Windows 7 ultimate, or is something weird going on here because VISTA OEM was originally installed on this computer?
Yesterday I changed some things around on my motherboard. When I booted Windows 7 Ultimate, which has been installed on my computer for several years now, it reported that my copy of Windows was invalid. Apparently the motherboard remembered the OEM Vista product number. I tried reauthorization both on the web and by phone using my new product key of Windows 7. The phone reauthorization doesn't even allow me to talk with a support person.
Did I really buy an unauthorized Windows 7 ultimate, or is something weird going on here because VISTA OEM was originally installed on this computer?