IMac 27" mysterious crash

Hi All,

I was using my iMac 27" and was playing left 2 dead and then suddenly it completely crashed, I was slightly shocked my this as I have had it for quite a while without it locking up or anything yet.

The only thing I can think of, is that about a week ago I upgraded the RAM to 16gb,and so it might have been that but I doubt it as it has been fine until now.

Also when I was rebooting after the little spinning circle loading bit it loaded a screen that was partially grey distortion and then later black and white squares.

I have done anything with crash logs yet but I'll do that next. Just wondering if anyone has had the same problem?

C Cowan
3 answers Last reply
More about imac mysterious crash
  1. Crash Log, I am just assuming it is in this part:

    13/04/2011 22:16:41 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 0, universe Public
    13/04/2011 22:16:42 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 0, universe Public
    13/04/2011 22:16:48 [0x0-0x22022].com.valvesoftware.steam[299] unlinked 0 orphaned pipes
    13/04/2011 22:17:01 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 0, universe Public
    13/04/2011 22:17:01 [0x0-0x22022].com.valvesoftware.steam[299] Failed to load Steam Service
    13/04/2011 22:17:01 [0x0-0x22022].com.valvesoftware.steam[299] ServiceStart: failed to start
    13/04/2011 22:17:12 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 0, universe Public
    13/04/2011 22:17:12 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 76561197988869694, universe Public
    13/04/2011 22:17:13 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 76561197988869694, universe Public
    13/04/2011 22:17:13 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 76561197988869694, universe Public
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 784
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 218
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 353
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 1045
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 636
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 991
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 1134
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 2242
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 2833
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 2481
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 6473
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 7353
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 7390
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 0
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 152
    13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Steam error: SteamGetAppCacheSize(80751,0x227d4470,0xbfffa8b0) failed with error 1: cache path contains invalid characters
    13/04/2011 22:17:16 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 76561197988869694, universe Public
    13/04/2011 22:17:17 [0x0-0x22022].com.valvesoftware.steam[299] ExecCommandLine: "/Applications/Steam.app/Contents/MacOS/osx32/steam -psn_0_139298"
    13/04/2011 22:17:22 [0x0-0x22022].com.valvesoftware.steam[299] Failed to create Service pipeFailed to connect to Steam Service
    13/04/2011 22:17:22 [0x0-0x22022].com.valvesoftware.steam[299] Failed to load Steam Service
    13/04/2011 22:17:22 [0x0-0x22022].com.valvesoftware.steam[299] ServiceStart: failed to start
    13/04/2011 22:17:25 [0x0-0x22022].com.valvesoftware.steam[299] Steam error: SteamGetAppCacheSize(80751,0x227d4470,0xbfffa1d0) failed with error 1: cache path contains invalid characters
    13/04/2011 22:17:26 [0x0-0x22022].com.valvesoftware.steam[299] System startup time: 30.44 seconds
  2. Looks like bad Steam software. If you can, uninstall it.
  3. Uninstall and Reinstall steam software like Griffolion said earlier.

    If you still have an issue, repair disk permissions. Scrap all the plists associated with the program.
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