Bootup error Messages

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

I get the following message windows on bootup that the following can't be
found and they have to be removed or added to the registry:
C:\Windows\..\Program~1\Common~1\Micros~1\MSINFO\info32.exe and
C:\Windows\..\Program~1\Common~1\Micros~1\MSINFO\msinfo32.exe
I also can't open Word 2000 because of a Runtime problem error message. All
errors occurred at the same time.
Running Win XP SP1. Would appreciate any help. Thanks
--
frajul2

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

For the 1st part :-

Disable references to info32 & msinfo32.exe from Windows Startup tab in
MSCONFIG.

How to troubleshoot by using the System Configuration utility in Windows XP:
http://support.microsoft.com/?kbid=310560

In addition, run a virus scan, just in case.

Trend Micro Sysclean package
http://aumha.net/viewtopic.php?t=10820

--
Ramesh, Windows XP MVP
http://windowsxp.mvps.org


"frajul2" <frajul2@discussions.microsoft.com> wrote in message
news:ECEF5C29-F71C-4F20-806E-8F6119B908E7@microsoft.com...
>I get the following message windows on bootup that the following can't be
> found and they have to be removed or added to the registry:
> C:\Windows\..\Program~1\Common~1\Micros~1\MSINFO\info32.exe and
> C:\Windows\..\Program~1\Common~1\Micros~1\MSINFO\msinfo32.exe
> I also can't open Word 2000 because of a Runtime problem error message.
> All
> errors occurred at the same time.
> Running Win XP SP1. Would appreciate any help. Thanks
> --
> frajul2