Tom's Hardware > Forum > Computer Peripherals > Other Peripherals > [Solved] My printer says paper is jammed when it isnt

[Solved] My printer says paper is jammed when it isnt

Forum Computer Peripherals : Other Peripherals - [Solved] My printer says paper is jammed when it isnt

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Best answer from foxy_roxy.

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smithinator101   09-06-2009 at 04:19:22 AM

I have a cannon pixma ip3600 printer, lately it has been saying there is paper jammed inside of it but i have checked it and i cant find any, i have tried reinstalling it but with no luck. It wont even show me the print head so i cant replace my empty ink cartridges!!! any help will be greatly appreciated.

P.s i have searched for an answer but have not been able to find one that works.

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Best answer from foxy_roxy
"Paper may be jammed if the Rear Cover is not closed completely. Push the Rear Cover until it is closed completely" is what has been said on https://www.canon.co.uk/Support/Con [...] 20Problems

Hope this helps :)
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Canuck1   09-13-2009 at 07:20:14 PM

Are you sure there isn't a piece of paper lodged in there someplace? The sensor seems to detect something with the message on for some reason.

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smithinator101   09-13-2009 at 11:34:21 PM

i am ure there is no obviouse peices logged in there

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Canuck1   09-14-2009 at 12:05:46 AM

Oh sorry, then. I bet you are annoyed when that is suggested, huh?

I am not sure then what you can do. Does the printer have a reset button? If so, maybe try pressing it before you print something.

Other than that idea, I found a link that you might try:
http://en.allexperts.com/q/Printer [...] er-jam.htm

Edit: 'Just found this idea: turn the printer upside down and shake it.... other ideas are mentioned:
http://www.fixya.com/support/t1197 [...] anon_pixma

Good luck.


Message edited by Canuck1 on 09-14-2009 at 12:10:15 AM
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smithinator101   09-14-2009 at 12:38:48 AM

nah im not annoyed any suggestion is helpful thanks for finding those links for me, sadly my printer doesn't have a reset button but it would be helpful if it did :)
i will try and find that sensor, it could be stuck which makes it say there is paper jammed when there isn't so i might just open her up and take a look, and ill also see if there is anything obvious that is causing the problem.


Message edited by smithinator101 on 09-14-2009 at 12:41:20 AM
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aford10   09-15-2009 at 04:44:19 AM

Try blowing it out with a can of duster. There is likely dust or a small piece of paper lodged in there.

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foxy_roxy   09-15-2009 at 12:17:35 PM
Best answer

"Paper may be jammed if the Rear Cover is not closed completely. Push the Rear Cover until it is closed completely" is what has been said on https://www.canon.co.uk/Support/Con [...] 20Problems

Hope this helps :)

Reply to foxy_roxy
smithinator101   09-16-2009 at 03:32:25 AM

Thanks for all of the help everyone sadly i have not been able to rectify the problem guess its time to take it back to the store , thanks again :)

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