My printer says paper is jammed when it isnt

[smithinator101]

I have a cannon pixma ip3600 printer, lately it has been saying there is paper jammed inside of it but i have checked it and i cant find any, i have tried reinstalling it but with no luck. It wont even show me the print head so i cant replace my empty ink cartridges!!! any help will be greatly appreciated.

P.s i have searched for an answer but have not been able to find one that works.

 

[Canuck1]

Are you sure there isn't a piece of paper lodged in there someplace? The sensor seems to detect something with the message on for some reason.

 

[smithinator101]

i am ure there is no obviouse peices logged in there

 

[Canuck1]

Oh sorry, then. I bet you are annoyed when that is suggested, huh?

I am not sure then what you can do. Does the printer have a reset button? If so, maybe try pressing it before you print something.

Other than that idea, I found a link that you might try:
http://en.allexperts.com/q/Printer-mechanical-problems-1024/paper-jam.htm

Edit: 'Just found this idea: turn the printer upside down and shake it.... other ideas are mentioned:
http://www.fixya.com/support/t119769-false_paper_jam_warning_canon_pixma

Good luck.

 

[smithinator101]

nah im not annoyed any suggestion is helpful thanks for finding those links for me, sadly my printer doesn't have a reset button but it would be helpful if it did
i will try and find that sensor, it could be stuck which makes it say there is paper jammed when there isn't so i might just open her up and take a look, and ill also see if there is anything obvious that is causing the problem.

 

[aford10]

Try blowing it out with a can of duster. There is likely dust or a small piece of paper lodged in there.

 

[foxy_roxy]

"Paper may be jammed if the Rear Cover is not closed completely. Push the Rear Cover until it is closed completely" is what has been said on https://www.canon.co.uk/Support/Consumer_Products/products/printers/InkJet/PIXMA_iP_series/iP3600.aspx?faqtcmuri=tcm:14-639897&type=faq&topic=Paper%20Feed%20Problems

Hope this helps

 

[smithinator101]

Thanks for all of the help everyone sadly i have not been able to rectify the problem guess its time to take it back to the store , thanks again