How use distant assistance

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi,



How use distant assistance



I have Windows XP familiale edition.



I don't succeed using distant assistance.

Is there anyone that could help for starting?



Best regards

Jean Passe

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

The Remote Desktop hosting feature is only available with Windows XP Pro.
You can only use Windows XP Home Edition as a client and not a host.

Perhaps the following Knowledge Base Articles will provide guidance:

Overview of Remote Assistance in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;300546

HOW TO: Configure a Computer to Receive Remote Assistance Offers in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;301527&Product=winxp

Support WebCast: Using Windows Remote Assistance
http://support.microsoft.com/default.aspx?scid=kb;en-us;826769&Product=winxp

Troubleshooting Remote Assistance Issues
http://www.chicagotech.net/rdesktop.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

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"Jean Passe" wrote:

| Hi,

| How use distant assistance
|
| I have Windows XP familiale edition.
|
| I don't succeed using distant assistance.
|
| Is there anyone that could help for starting?
|
| Best regards
|
| Jean Passe