Some Kudos for Dell

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Lots of complaints on usenet so I thought I would give a compliment. I
recently purchased a used/refurbed Latitude C610 from Dell Financial
Services. price was very reasonable. It arrived 100% functional with a
unexpected new dell laptop case. Had both CDRW/DVD and Floppy with connector
for floppy from PPort. I went to Dell site, changed ownership registration
to my name and discoved that there was 3 months left to run on a premium
service contract. When contacted support was very helpful. They sent me
copies of the original CD's that came with system along with two dummy
fillers for the PC card slots. I was very happy with the experience and will
recommend DFS as a source of computers to my friends.
Howard

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"Howard Nelson" <htnelsonvip@pacbell.net> wrote in message
news:gjfKe.2487$Z87.1839@newssvr14.news.prodigy.com...
> Lots of complaints on usenet so I thought I would give a compliment. I
> recently purchased a used/refurbed Latitude C610 from Dell Financial
> Services. price was very reasonable. It arrived 100% functional with a
> unexpected new dell laptop case. Had both CDRW/DVD and Floppy with
> connector
> for floppy from PPort. I went to Dell site, changed ownership registration
> to my name and discoved that there was 3 months left to run on a premium
> service contract. When contacted support was very helpful. They sent me
> copies of the original CD's that came with system along with two dummy
> fillers for the PC card slots. I was very happy with the experience and
> will
> recommend DFS as a source of computers to my friends.
> Howard
>


You should not have had to contact service within 3 months of the "premium
service contract" ...

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

You lousy Dellbot, you. ;->

Glad to finally see a post representing the majority experience with Dell.

--
Ted Zieglar
"You can do it if you try."

"Howard Nelson" <htnelsonvip@pacbell.net> wrote in message
news:gjfKe.2487$Z87.1839@newssvr14.news.prodigy.com...
> Lots of complaints on usenet so I thought I would give a compliment. I
> recently purchased a used/refurbed Latitude C610 from Dell Financial
> Services. price was very reasonable. It arrived 100% functional with a
> unexpected new dell laptop case. Had both CDRW/DVD and Floppy with
connector
> for floppy from PPort. I went to Dell site, changed ownership registration
> to my name and discoved that there was 3 months left to run on a premium
> service contract. When contacted support was very helpful. They sent me
> copies of the original CD's that came with system along with two dummy
> fillers for the PC card slots. I was very happy with the experience and
will
> recommend DFS as a source of computers to my friends.
> Howard
>
>

 

[BigJim]

Archived from groups: alt.sys.pc-clone.dell (More info?)

there is not as many complaints as you think, of the thousands computers
that Dell
sells every month there is about 2 percent of complaints.

"Howard Nelson" <htnelsonvip@pacbell.net> wrote in message
news:gjfKe.2487$Z87.1839@newssvr14.news.prodigy.com...
> Lots of complaints on usenet so I thought I would give a compliment. I
> recently purchased a used/refurbed Latitude C610 from Dell Financial
> Services. price was very reasonable. It arrived 100% functional with a
> unexpected new dell laptop case. Had both CDRW/DVD and Floppy with
> connector
> for floppy from PPort. I went to Dell site, changed ownership registration
> to my name and discoved that there was 3 months left to run on a premium
> service contract. When contacted support was very helpful. They sent me
> copies of the original CD's that came with system along with two dummy
> fillers for the PC card slots. I was very happy with the experience and
> will
> recommend DFS as a source of computers to my friends.
> Howard
>
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

While that sounds good and may true, what is the source for the 2%?

--
Jupiter Jones
http://www3.telus.net/dandemar
http://www.dts-l.org


"BigJim" <woody10277@hotmail.com> wrote in message
news:7uWdnZ2dnZ0TjKebnZ2dneiHZ9-dnZ2dRVn-zp2dnZ0@comcast.com...
> there is not as many complaints as you think, of the thousands computers
> that Dell
> sells every month there is about 2 percent of complaints.

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

I'd be shocked if the number was 2%. Realistically that is too high.
Assume the sell a million a month. 2% would be 20,000 complaints. This
newsgroup would be unreadable.

I'd like to know the source too.

Tom
"Jupiter Jones" <jones_jupiter@hotnomail.com> wrote in message
news:FNpKe.215037$on1.190852@clgrps13...
> While that sounds good and may true, what is the source for the 2%?
>
> --
> Jupiter Jones
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "BigJim" <woody10277@hotmail.com> wrote in message
> news:7uWdnZ2dnZ0TjKebnZ2dneiHZ9-dnZ2dRVn-zp2dnZ0@comcast.com...
>> there is not as many complaints as you think, of the thousands computers
>> that Dell
>> sells every month there is about 2 percent of complaints.
>
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

In article <sqsKe.4832$dJ5.2154@tornado.tampabay.rr.com>,
tomtoo@softhome.net says...
> I'd be shocked if the number was 2%. Realistically that is too high.
> Assume the sell a million a month. 2% would be 20,000 complaints. This
> newsgroup would be unreadable.

Not it wouldn't as most computer users buying a new computer have no
clue that Usenet exists. Not only that, but if it was really 2%, chances
are that they can't get on the Internet anyway

--

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[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

I would modify that statement somewhat to say "...most computer users buying
a new computer have no clue" period. The smart ones (the majority)
appreciate that they have a lot to learn, and spend the time to do so. The
not-so-smart ones screw up their systems in no time and then blame the
manufacturer, the software, the support...anyone but themselves.

--
Ted Zieglar
"You can do it if you try."

"Leythos" <void@nowhere.lan> wrote in message
news:MPG.1d641fdfd54dd970989b55@news-server.columbus.rr.com...
> In article <sqsKe.4832$dJ5.2154@tornado.tampabay.rr.com>,
> tomtoo@softhome.net says...
> > I'd be shocked if the number was 2%. Realistically that is too high.
> > Assume the sell a million a month. 2% would be 20,000 complaints. This
> > newsgroup would be unreadable.
>
> Not it wouldn't as most computer users buying a new computer have no
> clue that Usenet exists. Not only that, but if it was really 2%, chances
> are that they can't get on the Internet anyway
>
> --
>
> spam999free@rrohio.com
> remove 999 in order to email me

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"Leythos" <void@nowhere.lan> wrote in message
news:MPG.1d641fdfd54dd970989b55@news-server.columbus.rr.com...
> In article <sqsKe.4832$dJ5.2154@tornado.tampabay.rr.com>,
> tomtoo@softhome.net says...
>> I'd be shocked if the number was 2%. Realistically that is too high.
>> Assume the sell a million a month. 2% would be 20,000 complaints. This
>> newsgroup would be unreadable.
>
> Not it wouldn't as most computer users buying a new computer have no
> clue that Usenet exists. Not only that, but if it was really 2%, chances
> are that they can't get on the Internet anyway
>
> --
>
Sorry, but the math still doesn't work. 20,000 a month would mean there are
over 1,000,000 from the last four years. Let's say just 5% can get online
and get here, then there would be 50,000 angry people here.

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

In article <IktKe.4567$Oy2.3543@tornado.tampabay.rr.com>,
tomtoo@softhome.net says...
>
> "Leythos" <void@nowhere.lan> wrote in message
> news:MPG.1d641fdfd54dd970989b55@news-server.columbus.rr.com...
> > In article <sqsKe.4832$dJ5.2154@tornado.tampabay.rr.com>,
> > tomtoo@softhome.net says...
> >> I'd be shocked if the number was 2%. Realistically that is too high.
> >> Assume the sell a million a month. 2% would be 20,000 complaints. This
> >> newsgroup would be unreadable.
> >
> > Not it wouldn't as most computer users buying a new computer have no
> > clue that Usenet exists. Not only that, but if it was really 2%, chances
> > are that they can't get on the Internet anyway
> >
> > --
> >
> Sorry, but the math still doesn't work. 20,000 a month would mean there are
> over 1,000,000 from the last four years. Let's say just 5% can get online
> and get here, then there would be 50,000 angry people here.

I don't think that 2% of the people that have Usenet access even know
about it - most people only know the Internet as the Web and nothing
else. In the last 20 years I've talked with maybe 10 people that know
about Usenet before I talked to them.

What you have to consider is that less than 10% of the people purchasing
computers for home/small office use have any realization about security
or patches or anything related to the maintenance of their systems. When
you consider the people that only purchase the cheap (sub $1000)
machines, that is probably closer to 1%.

I blame the ISP's and the computer vendors/sellers for not educating the
users, but in this day of order-online without human interaction there
is little chance to educate the buyer.

--

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[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Leythos wrote:

> In article <IktKe.4567$Oy2.3543@tornado.tampabay.rr.com>,
> tomtoo@softhome.net says...
>
>>"Leythos" <void@nowhere.lan> wrote in message
>>news:MPG.1d641fdfd54dd970989b55@news-server.columbus.rr.com...
>>
>>>In article <sqsKe.4832$dJ5.2154@tornado.tampabay.rr.com>,
>>>tomtoo@softhome.net says...
>>>
>>>>I'd be shocked if the number was 2%. Realistically that is too high.
>>>>Assume the sell a million a month. 2% would be 20,000 complaints. This
>>>>newsgroup would be unreadable.
>>>
>>>Not it wouldn't as most computer users buying a new computer have no
>>>clue that Usenet exists. Not only that, but if it was really 2%, chances
>>>are that they can't get on the Internet anyway
>>>
>>>--
>>>
>>
>>Sorry, but the math still doesn't work. 20,000 a month would mean there are
>>over 1,000,000 from the last four years. Let's say just 5% can get online
>>and get here, then there would be 50,000 angry people here.
>
>
> I don't think that 2% of the people that have Usenet access even know
> about it - most people only know the Internet as the Web and nothing
> else. In the last 20 years I've talked with maybe 10 people that know
> about Usenet before I talked to them.
>
> What you have to consider is that less than 10% of the people purchasing
> computers for home/small office use have any realization about security
> or patches or anything related to the maintenance of their systems. When
> you consider the people that only purchase the cheap (sub $1000)
> machines, that is probably closer to 1%.

Where do you get your numbers from, other than thin air?

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Tom Scales wrote:
> >
> Sorry, but the math still doesn't work. 20,000 a month would mean there are
> over 1,000,000 from the last four years. Let's say just 5% can get online
> and get here, then there would be 50,000 angry people here.

nah, they probably got wind of the fact that if you come onto this
newsgroup and air a genuine grievance, you get labelled as a "troll".

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

In article <izGKe.26651$sf6.24790@fe08.lga>, Sparky@universalexports.org
says...
> Leythos wrote:
>
> > In article <IktKe.4567$Oy2.3543@tornado.tampabay.rr.com>,
> > tomtoo@softhome.net says...
> >
> >>"Leythos" <void@nowhere.lan> wrote in message
> >>news:MPG.1d641fdfd54dd970989b55@news-server.columbus.rr.com...
> >>
> >>>In article <sqsKe.4832$dJ5.2154@tornado.tampabay.rr.com>,
> >>>tomtoo@softhome.net says...
> >>>
> >>>>I'd be shocked if the number was 2%. Realistically that is too high.
> >>>>Assume the sell a million a month. 2% would be 20,000 complaints. This
> >>>>newsgroup would be unreadable.
> >>>
> >>>Not it wouldn't as most computer users buying a new computer have no
> >>>clue that Usenet exists. Not only that, but if it was really 2%, chances
> >>>are that they can't get on the Internet anyway
> >>>
> >>>--
> >>>
> >>
> >>Sorry, but the math still doesn't work. 20,000 a month would mean there are
> >>over 1,000,000 from the last four years. Let's say just 5% can get online
> >>and get here, then there would be 50,000 angry people here.
> >
> >
> > I don't think that 2% of the people that have Usenet access even know
> > about it - most people only know the Internet as the Web and nothing
> > else. In the last 20 years I've talked with maybe 10 people that know
> > about Usenet before I talked to them.
> >
> > What you have to consider is that less than 10% of the people purchasing
> > computers for home/small office use have any realization about security
> > or patches or anything related to the maintenance of their systems. When
> > you consider the people that only purchase the cheap (sub $1000)
> > machines, that is probably closer to 1%.
>
> Where do you get your numbers from, other than thin air?

I get them from my experience over the last 2 years with more than 1000
nodes in various areas of the country I live in. I also based the
numbers on reports from others in the security community that have
similar experiences with those ranges/classes of systems/users. On the
Usenet side, I would have to say that less than 2% of the people using
Internet access, that we've talked with, have any idea that Usenet
exists at all.


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[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

>
> I get them from my experience over the last 2 years with more than 1000
> nodes in various areas of the country I live in. I also based the
> numbers on reports from others in the security community that have
> similar experiences with those ranges/classes of systems/users. On the
> Usenet side, I would have to say that less than 2% of the people using
> Internet access, that we've talked with, have any idea that Usenet
> exists at all.
>

ah, the youthful exhuberance of an inexperienced know-it-all.

All the old timers were there once, dont feel bad.

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

In article <R4GdnZ2dnZ1T-WTZnZ2dnVzsZt-dnZ2dRVn-zp2dnZ0@speakeasy.net>,
nutcracker@internationalhacker.org says...
>
> >
> > I get them from my experience over the last 2 years with more than 1000
> > nodes in various areas of the country I live in. I also based the
> > numbers on reports from others in the security community that have
> > similar experiences with those ranges/classes of systems/users. On the
> > Usenet side, I would have to say that less than 2% of the people using
> > Internet access, that we've talked with, have any idea that Usenet
> > exists at all.
> >
>
> ah, the youthful exhuberance of an inexperienced know-it-all.

Your assumption is incorrect, I only used the last 2 years data as the
demographics change every couple years. I've been on Usenet since the
early 80's, and designing computer systems since the mid 70's.

> All the old timers were there once, dont feel bad.

I see your lack of experience showing here - you just assumed that my
statement of 2 years of data indicated that I only have two years of
experience - bad assumption. It would not be proper to use more than a
sample of 2 years as the influx of users and their exposure to the net
increases in orders of magnitude about every 2 years (along with the
technology advances).



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[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

::::::: golf clap:::::::::::::


Gentlemen, gentlemen.............please.

"Can't we all just get along?" (at 110mph after you've shot out my tires
and I still refuse to stop because I'm holding.)


Stew

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"Leythos" <void@nowhere.lan> wrote in message
news:MPG.1d653e312a43fb47989b66@news-server.columbus.rr.com...

> I see your lack of experience showing here - you just assumed that my
> statement of 2 years of data indicated that I only have two years of
> experience - bad assumption. It would not be proper to use more than a
> sample of 2 years as the influx of users and their exposure to the net
> increases in orders of magnitude about every 2 years (along with the
> technology advances).
>
>
No offense, but your experience can only be your experience. There is no
way that it is statistically valid nor can it be extrapolated to a general
statement.

Simple statistics.

Tom

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Tom Scales wrote:
>
> "Leythos" <void@nowhere.lan> wrote in message
> news:MPG.1d653e312a43fb47989b66@news-server.columbus.rr.com...
>
> > I see your lack of experience showing here - you just assumed that my
> > statement of 2 years of data indicated that I only have two years of
> > experience - bad assumption. It would not be proper to use more than a
> > sample of 2 years as the influx of users and their exposure to the net
> > increases in orders of magnitude about every 2 years (along with the
> > technology advances).
> >
> >
> No offense, but your experience can only be your experience. There is no
> way that it is statistically valid nor can it be extrapolated to a general
> statement.
>
> Simple statistics.

Also, remember that 73.4% of statistics are made up.

Notan

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

In article <HFKKe.4310$Yx1.3623@tornado.tampabay.rr.com>,
tomtoo@softhome.net says...
>
> "Leythos" <void@nowhere.lan> wrote in message
> news:MPG.1d653e312a43fb47989b66@news-server.columbus.rr.com...
>
> > I see your lack of experience showing here - you just assumed that my
> > statement of 2 years of data indicated that I only have two years of
> > experience - bad assumption. It would not be proper to use more than a
> > sample of 2 years as the influx of users and their exposure to the net
> > increases in orders of magnitude about every 2 years (along with the
> > technology advances).
> >
> >
> No offense, but your experience can only be your experience. There is no
> way that it is statistically valid nor can it be extrapolated to a general
> statement.
>
> Simple statistics.

Stats are what you make of them, nothing more. If you have a small
enough sample you can make them show anything you want. While you can
ignore my experience if you want, having done work all over the U.S.
with many types of clients, I can feel secure in stating that less than
2% of the people that have Internet access even know about Usenet.

You could also say that in your experience you don't have enough
experience to know if I'm right or wrong, you could also say that with a
wide range of experiences to sample from, that I could be right. You
could also state your stats behind why you think by numbers are wrong -
please enlighten us.

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[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"Leythos" <void@nowhere.lan> wrote in message
news:MPG.1d65543d997d5078989b68@news-server.columbus.rr.com...
>
> Stats are what you make of them, nothing more. If you have a small
> enough sample you can make them show anything you want. While you can
> ignore my experience if you want, having done work all over the U.S.
> with many types of clients, I can feel secure in stating that less than
> 2% of the people that have Internet access even know about Usenet.
>
> You could also say that in your experience you don't have enough
> experience to know if I'm right or wrong, you could also say that with a
> wide range of experiences to sample from, that I could be right. You
> could also state your stats behind why you think by numbers are wrong -
> please enlighten us.
>

Well, in my experience, 50% of the computer users in my household regularly
use newsgroups. I guess if you count the cat, it drops to 40%, but he only
uses the computer when he walks across the keyboard.

Reminds me of The Onion.

Just silly.

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Your cat reminds you of The Onion?

[Just trying to finally kill off this thread.]

--
Ted Zieglar
"You can do it if you try."

"Tom Scales" <tomtoo@softhome.net> wrote in message
news:qyMKe.6807$dJ5.2029@tornado.tampabay.rr.com...
>
> "Leythos" <void@nowhere.lan> wrote in message
> news:MPG.1d65543d997d5078989b68@news-server.columbus.rr.com...
> >
> > Stats are what you make of them, nothing more. If you have a small
> > enough sample you can make them show anything you want. While you can
> > ignore my experience if you want, having done work all over the U.S.
> > with many types of clients, I can feel secure in stating that less than
> > 2% of the people that have Internet access even know about Usenet.
> >
> > You could also say that in your experience you don't have enough
> > experience to know if I'm right or wrong, you could also say that with a
> > wide range of experiences to sample from, that I could be right. You
> > could also state your stats behind why you think by numbers are wrong -
> > please enlighten us.
> >
>
> Well, in my experience, 50% of the computer users in my household
regularly
> use newsgroups. I guess if you count the cat, it drops to 40%, but he
only
> uses the computer when he walks across the keyboard.
>
> Reminds me of The Onion.
>
> Just silly.
>
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

In article <1123788704_8099@spool6-east.superfeed.net>, Dugdug56
@what.com says...
> Just like you speeding down the road, In your world that means that the
> car dealer MUST be responsible for that since they sold you the vehicle,
> and your actions are threatening to others.

There you go again, stop trying to find some analogy, since I had to
have training in order to be permitted to drive, your analogy doesn't
work.

People get internet access all the time without ANY instructions - AOL,
SBC, Road Runner, Earth Link, etc.... I know more than 200 users on
those network and not one of them was told anything about security when
they ordered or had the service installed.


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[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

In article <1123788704_8099@spool6-east.superfeed.net>, Dugdug56
@what.com says...
> Basically it is NOT a in a companies pervue to tell me how I can use the
> product I bought from them, It is MY responsibility to know how to use
> it, when to use it and why. NO ONE ELSES.

Sorry, now you're way off. You didn't buy a product from them. You are
leasing time on THEIR network and you already agreed to ANY rules they
want to make at any time - provided your using one of the big 1000 ISP's
in the US.

This ISP is responsible to its customers to ensure that your actions
don't impact their use of the shared COMPANY network and to the
community that your use doesn't impact the internet community.

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Archived from groups: alt.sys.pc-clone.dell (More info?)

In article <42fbab98.19059964@nntp.charter.net>, ben_myers_spam_me_not @
charter.net (Ben Myers) says...
> the gaping security holes in the Windows
> operating system, especially now with Internet Explorer tightly integrated into
> the OS, cry out about the gross negligence of Microsoft in foisting off its
> shabby products onto the public.

Ben, I hate to disagree, but, while Windows does allow users to be
easily compromised, you can also easily configure it as a secure OS and
have it run for years at a time without crashes.

I've been installing Windows based workstations and servers for as long
as they've been available and never had a single installation
compromised while following our methods/rules. Microsoft even provides
white-papers on how to setup and run a secure workstation/network for
free.

--

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[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

You and I can read the white papers, but the regular everyday consumer on the
street often does not have access to them. Today, with the overwhelming push to
consumer-oriented computers and essentially a market saturation of computers in
businesses, probably 90% of the computers sold today are to the consumer. To
make the OS as secure as possible Windows can be, new computers should come out
of the box with everything locked down securely, with simple easy-to-explain
steps for the non-geek to follow to make the tradeoff between more secure and
more open in usage. All this, followed by the installation of some hardware (a
router with NAT) and a plethora of non-Microsoft products to close up the holes.

As long as my SOHO clients use the software and follow the rules I've set up for
them (like not visiting porn, gambling, and free offer web sites), their systems
do not get compromised either.

And, of course, one can never mitigate the security issues caused by
architectural deficiencies in Windows. Sorry, but Microsoft is negligent, plain
and simple. Flame me, if you want... Ben Myers

On Thu, 11 Aug 2005 20:13:28 GMT, Leythos <void@nowhere.lan> wrote:

>In article <42fbab98.19059964@nntp.charter.net>, ben_myers_spam_me_not @
>charter.net (Ben Myers) says...
>> the gaping security holes in the Windows
>> operating system, especially now with Internet Explorer tightly integrated into
>> the OS, cry out about the gross negligence of Microsoft in foisting off its
>> shabby products onto the public.
>
>Ben, I hate to disagree, but, while Windows does allow users to be
>easily compromised, you can also easily configure it as a secure OS and
>have it run for years at a time without crashes.
>
>I've been installing Windows based workstations and servers for as long
>as they've been available and never had a single installation
>compromised while following our methods/rules. Microsoft even provides
>white-papers on how to setup and run a secure workstation/network for
>free.
>
>--
>
>spam999free@rrohio.com
>remove 999 in order to email me