Archived from groups: microsoft.public.windowsxp.general (
More info?)
I had the same problem with Windows Genuine Advantage program. I have a valid
copy of Windows Media Center 2005 with serial number. After installing a new
motherboard, re-installing the software the product activated but when I went
to Windows Update it installed the Genuine Advantage software and failed the
validation test. I was required to telephone activate which generated a new
product key. Apparently Windows Genuine Advantage saw this as an invalid key.
The new validation program will allow to automatically update but only the
critical updates.
Solution/workaround: Open explorer go to tools/internet
options/programs/manage add-ons and disable microsoft genuine advantage
active x controle, close the window and click on the Windows Update icon and
you will be able to custom install the updates locked out by the validation
software.
"Mike Brannigan [MSFT]" wrote:
> "Wade" <Wade@discussions.microsoft.com> wrote in message
> news:5D457F37-5489-4982-BBB2-66973C2DF22A@microsoft.com...
> >I have a valid PID key and when I go to windows updates I get an invalid
> > product key message. But , If i leave it on auto updates , it downloads
> > all
> > the updates for me.??????????????????????????
>
> if you have an issue with WGA then see
>
http://www.microsoft.com/genuine/downloads/FAQ.aspx
>
> Q:
> What should I do if I have a problem with the Windows validation
> process?
>
>
> A:
> If you cannot resolve your problem using this FAQ, please use the
> Contact Us link at the bottom of Microsoft Download Center pages to request
> additional assistance. For English users, you may also access the WGA
> newsgroup
> (http://communities.microsoft.com/newsgroups/default.asp?ICP=WGA&sLCID=us)
> for additional discussion and user-to-user support.
>
>
>
> Q:
> What if my copy of Windows fails the validation process or I believe I
> have received pirated software?
>
>
> A:
> In either case, Microsoft recommends the following steps: First, turn
> on Automatic Updates to make sure your system is being protected while you
> are resolving the problem. Second, visit Microsoft how to tell website to
> learn how to recognize genuine Windows software. Third, see your reseller
> and ask for genuine Windows software, using the report provided during the
> validation session for support. The report explains why your system was
> unable to validate, and provides instructions for further follow-up.
>
>
>
> --
>
> Regards,
>
> Mike
> --
> Mike Brannigan [Microsoft]
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights
>
> Please note I cannot respond to e-mailed questions, please use these
> newsgroups
>
> "Wade" <Wade@discussions.microsoft.com> wrote in message
> news:5D457F37-5489-4982-BBB2-66973C2DF22A@microsoft.com...
> >I have a valid PID key and when I go to windows updates I get an invalid
> > product key message. But , If i leave it on auto updates , it downloads
> > all
> > the updates for me.??????????????????????????
>
>
>
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