G
Guest
Guest
Archived from groups: alt.sys.pc-clone.dell (More info?)
Hello all,
A customer brought in a Dell Dimension 2300 that was hit by lightening last
week during a bad storm. After testing and verifying that all the other
components work as they should, I was able to narrow down the problem of no
booting to the mainboard. I swapped two processors and two powersupplies
out all of which didn't solve the problem, but yet did work on other
systems. This left the only possible cause of the problem being a dead
mainboard.
My question is since this system is no longer under Dell warranty, where
would I go to get a replacement mainboard? The service tag/support site
doesn't list a part number or even a description for the mainboard in the
orginial system configuration area, rather the closest thing is the CPU
description. The customer doesn't mind waiting and doesn't ming paying for
the replacement mainboard. I searched the motherboard to find the following
number but I'm not sure what part of that is the actual 'part number' for
the mainboard. Dell's site wasn't none too helpful either. What part of
this number IS the actual part number? I assume I would have to call the
Dell part number?
CN-03T237-70821-28R-A095 Rev. A00
Brad
Hello all,
A customer brought in a Dell Dimension 2300 that was hit by lightening last
week during a bad storm. After testing and verifying that all the other
components work as they should, I was able to narrow down the problem of no
booting to the mainboard. I swapped two processors and two powersupplies
out all of which didn't solve the problem, but yet did work on other
systems. This left the only possible cause of the problem being a dead
mainboard.
My question is since this system is no longer under Dell warranty, where
would I go to get a replacement mainboard? The service tag/support site
doesn't list a part number or even a description for the mainboard in the
orginial system configuration area, rather the closest thing is the CPU
description. The customer doesn't mind waiting and doesn't ming paying for
the replacement mainboard. I searched the motherboard to find the following
number but I'm not sure what part of that is the actual 'part number' for
the mainboard. Dell's site wasn't none too helpful either. What part of
this number IS the actual part number? I assume I would have to call the
Dell part number?
CN-03T237-70821-28R-A095 Rev. A00
Brad