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My computer screen is black when i turn it on and the number lock and cap lock l

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August 8, 2011 3:12:00 PM

Hello,
my caps/number lock keys are lit up, but my screen is completely black. Its an HP laptop.
August 16, 2011 1:46:01 AM

Have you tried a "HARD reset"? I had the same problem and couldn't get anything to work, even opened the darned thing to check the connections. I'd done what I thought was a reset, but forgot one crucial step...which was to discharge it without the battery in. :sarcastic:  Once I did it correctly, everything went back to normal. Hope it works for you!

To perform a hard reset, follow the steps below.
1-Unplug the AC adapter from the notebook PC (and remove from any port replicator or docking station if you are using one).
2-Remove the battery from the notebook battery compartment.
3-Press and hold down the power button for about 20 seconds.
NOTE: Holding down the power button while the computer is turned off drains any residual charge in the capacitors.
4-Insert the battery and plug the AC adapter back into the notebook PC.
5-Press the power button to turn the notebook PC back on.

You may see a recovery console option come up. Just skip this and choose the option to boot into Windows normally.
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July 12, 2012 4:36:38 PM

To bllix,

Your tip worked like a charm for me. Problem solved. THANK YOU SO MUCH!!! :D 
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