Hello all,
I'm having a big problem with my computers. It all started with my step sons laptop, he was on a website watching movies (I think it's an illegal site, but I don't know what the address is that for the site he was on), after him being on this site his laptop won't boot.
When you switch the laptop on it displays a black screen and doesn't do anything, there's sound of the hard drive or fan or anything. So I thought that the website was unrelated and that it was a hardware fault.
He then went onto my main machine (desktop) and visited the same website from there (argh!!!), now the desktop also won't boot and sits with a black screen.
It doesn't even get as far as displaying the usual BIOS messages.
I work in computers, but it's in the software side of things and I'm a little clueless when it comes to hardware.
Where's the best place for me to start with trying to fix the issue with the desktop machine?
Hope someone can help.
Thanks
Alex
I'm having a big problem with my computers. It all started with my step sons laptop, he was on a website watching movies (I think it's an illegal site, but I don't know what the address is that for the site he was on), after him being on this site his laptop won't boot.
When you switch the laptop on it displays a black screen and doesn't do anything, there's sound of the hard drive or fan or anything. So I thought that the website was unrelated and that it was a hardware fault.
He then went onto my main machine (desktop) and visited the same website from there (argh!!!), now the desktop also won't boot and sits with a black screen.
It doesn't even get as far as displaying the usual BIOS messages.
I work in computers, but it's in the software side of things and I'm a little clueless when it comes to hardware.
Where's the best place for me to start with trying to fix the issue with the desktop machine?
Hope someone can help.
Thanks
Alex