crash after removing usb device: help needed

Archived from groups: microsoft.public.windowsxp.general (More info?)

What does the blue screen say?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"luis" <notExisting@noserver.com> wrote in message
newsxlXwItmFHA.3288@TK2MSFTNGP09.phx.gbl...
> for some time now, when I eject a device e.g. usb storage, Ipod, I get the
> infamous blue screen...
>
> have XP SP2.. the latest ATI drivers, latest version for Roxio, etc...
>
> any help please!!!
>
> TIA
> luis
>
>

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi,

1) Start/run eventvwr.msc and look at the system and application logs to see
if they can tell you what is going on.

2) Does it create a dump (.dmp) file when it occurs? If so, we can analyze
it for clues.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"luis" <notExisting@noserver.com> wrote in message
news:uTQcF$0mFHA.4028@TK2MSFTNGP10.phx.gbl...
> Hi Rick,
>
> can't read it... takes virtually 5 secs....
> then the microsoft report after the serious crash says it is a device
> driver... but what? no idea where to start...
>
> tia
> luis
> "Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
> news:uFmhhqvmFHA.3544@TK2MSFTNGP15.phx.gbl...
>> What does the blue screen say?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "luis" <notExisting@noserver.com> wrote in message
>> newsxlXwItmFHA.3288@TK2MSFTNGP09.phx.gbl...
>>> for some time now, when I eject a device e.g. usb storage, Ipod, I get
>>> the infamous blue screen...
>>>
>>> have XP SP2.. the latest ATI drivers, latest version for Roxio, etc...
>>>
>>> any help please!!!
>>>
>>> TIA
>>> luis
>>>
>>>
>>
>>
>
>