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Webcam issues

  • Webcams
  • Laptops
Last response: in Laptop Tech Support
December 24, 2009 10:41:47 AM

I have a compaq presario r3000 that runs XP home. I bought a logitech quickcam 5000 and it worked perfect when i first started using it. I had it disconnected for a while and now when i try to use it, my computer freezes or I get that fatal blue screen and it shuts off. I've tried uninstalling and reinstalling the webcam, i've updated all of my drivers, and I dont know why it will no longer work and cause my laptop to shut down. The very same webcam works on my computer at work so I know it cant be the webcam itself. Does anyone have any ideas or suggestions as to what the problem might be??

thanks, Kenny

More about : webcam issues

a b D Laptop
December 25, 2009 11:23:20 AM

I take it that the webcam is USB? If so, try and hook it in via another USB port if one is available and see if that does the trick. If that doesn't work, try and do a repair install of XP, just remember to backup your data beforehand to play it safe.