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BSOD Need help

Last response: in Windows 7
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October 16, 2012 11:20:03 AM

I have a dv7 pavilion Hp laptop with a 6770m. It was updating the drivers last night and BSOD and now when ever it turns on I can't get past the Welcome screen and there seems to be no system restore points. System recovery is a final resort. (Sorry for the dirtyness I havent used this for a while)


Thank you

More about : bsod

October 16, 2012 11:25:19 AM

Can you open it in Safe mode?
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October 16, 2012 11:46:57 AM

Sonophos said:
Can you open it in Safe mode?


I have not tried but I believe I could.
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October 16, 2012 12:43:59 PM

Start in safe mode and roll back the drivers you updated then do them one at a time, rebopoting after each one, when you get to the one that crashes roll that back and you should be OK.
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a b $ Windows 7
October 16, 2012 12:48:30 PM

Quote:
Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

This bug check indicates that a system thread generated an exception that the error handler did not catch.


Its worth noting, its the ATI driver that crashed, so it appears to be a GPU problem. Could also be RAM however; too early to say at this point. Short term, you can run memtest86+ to validate the RAM.
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October 16, 2012 2:47:55 PM

Oh I probably should have stated more clearly that I was updating my ccc/gpu drivers when it bsod
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