BSOD Need help

Cheezeman78

Distinguished
Dec 26, 2011
30
0
18,530
I have a dv7 pavilion Hp laptop with a 6770m. It was updating the drivers last night and BSOD and now when ever it turns on I can't get past the Welcome screen and there seems to be no system restore points. System recovery is a final resort. (Sorry for the dirtyness I havent used this for a while)
j6k784.jpg


Thank you
 

Sonophos

Honorable
Jul 17, 2012
74
0
10,640
Start in safe mode and roll back the drivers you updated then do them one at a time, rebopoting after each one, when you get to the one that crashes roll that back and you should be OK.
 
Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

This bug check indicates that a system thread generated an exception that the error handler did not catch.

Its worth noting, its the ATI driver that crashed, so it appears to be a GPU problem. Could also be RAM however; too early to say at this point. Short term, you can run memtest86+ to validate the RAM.