Why xp hang up?

Archived from groups: microsoft.public.windowsxp.general (More info?)

Andrea Moro wrote:
> Is there some way to understand what fails and why xp hang up on the latest
> closing screenù?
>
> thanks Andrea

You haven't given much information. Here is a general shutdown
troubleshooter:

http://aumha.org/win5/a/shtdwnxp.htm

Also clean boot troubleshooting:
How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434


--
Rock
MS MVP Windows - Shell/User

Archived from groups: microsoft.public.windowsxp.general (More info?)

Andrea Moro wrote:

>> You haven't given much information. Here is a general shutdown
>> troubleshooter:
>
> Unfortunately I haven't. It could be the panda antivirus? I saw that
> panda logo stays on the screen while it became freezed.
>
> Andrea

Check for malware:
http://www.elephantboycomputers.co [...] ng_Malware

Go through the shutdown troubleshooter Rock gave you.

Or take the machine to a professional computer repair shop (not your
local equivalent of BigStoreUSA). There is no shame in doing this.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Archived from groups: microsoft.public.windowsxp.general (More info?)

Andrea Moro wrote:

> The computer has just been installed. I did it two hours ago. I
> exclude the malware-virus presence.
>
> Thanks
> Andrea

Did you install all the drivers? Information on drivers:

Never get drivers from Windows Update. Get them from:

1. The card mftr.'s website; OR
2. The motherboard mftr.'s website if onboard video; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the
drivers.

If you installed all the drivers from a good source, then go through the
shutdown troubleshooter and/or the clean-boot troubleshooting.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User