MFC Application

[Guest]

Archived from groups: microsoft.public.games.discussion (More info?)

I have a new computer running XP Home Edition with Service
Pack 1a.
All the critical Updates for XP have been
downloaded/installed.
When running a game, I get this message:
"XX Game MFC Application has encountered a problem and
needs to close. We are sorry for the inconvenience.
Please tell Microsoft about this problem."
We sent this msg across the internet but never heard back
from Microsoft.

The Events Viewer for Application logs this error msg:
"Faulting application xxrace.exe, version 1.0.0.1,
faulting module xxrace.exe, version 1.0.0.1, fault address
0x000020c8.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp."

Have any of you ran into this problem? Please advise.
Thank you.
Sy Sheldon

 

[Guest]

Archived from groups: microsoft.public.games.discussion (More info?)

Hi Sy,

First, try reinstalling the game.
....

Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck!

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com Some games
require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: ;gms]http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


"Sy Sheldon" <symar@shaw.ca> wrote in message news:249f301c45fc6$61829e50$a301280a@phx.gbl...
| I have a new computer running XP Home Edition with Service
| Pack 1a.
| All the critical Updates for XP have been
| downloaded/installed.
| When running a game, I get this message:
| "XX Game MFC Application has encountered a problem and
| needs to close. We are sorry for the inconvenience.
| Please tell Microsoft about this problem."
| We sent this msg across the internet but never heard back
| from Microsoft.
|
| The Events Viewer for Application logs this error msg:
| "Faulting application xxrace.exe, version 1.0.0.1,
| faulting module xxrace.exe, version 1.0.0.1, fault address
| 0x000020c8.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp."
|
| Have any of you ran into this problem? Please advise.
| Thank you.
| Sy Sheldon