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Windows 7 x64 black screen with mouse pointer problem...

Last response: in Windows 7
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October 17, 2012 6:48:12 AM

Hello everyone, I have a problem. Yesterday I made a fresh install of Windows 7 x64. First time I entered Windows I installed all necessary programs like Firefox, Ccleaner etc... I also installed all updates from Windows update. However, after I restarted my computer, after "Windows is loading" screen, my desktop fails to show up. I only see black screen with mouse pointer that I can move. There is no interface. I tried Prevx fix and checked if Shell in registry has explorer.exe value. It does but interface still doesn't show up. The only time I made it to the desktop was after running Memory Diagnostic Tool. I wasnt at my monitor to see the results of it, but Windows fully loaded after it. But problem is still present. If I normally turn on computer, I cant get to my desktop. Explorer.exe is turned on. I cant restart it from task manager because manager freezes after trying to end the explorer.exe. Help please?
a b $ Windows 7
October 17, 2012 8:48:38 AM

I trust this is a legal Windows copy?

So it worked on first boot but started acting up after you installed updates?
October 17, 2012 12:13:07 PM

Yes definitely legal. Actually I dont know if it happened after updates because I didnt reboot my comp. Just installed Windows 7 and installed updates and programs...
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a b $ Windows 7
October 17, 2012 12:15:13 PM

"However, after I restarted my computer, after "Windows is loading" screen, my desktop fails to show up."

You must have restarted at some point. When did the problem first appear?
October 17, 2012 2:58:00 PM

I restarted when all the updates got installed.
October 18, 2012 6:06:48 AM

Computer suddenly works normal again. I don't know what happened. Maybe memory diagnostic tool fixed something or maybe it was that Prevx fix that I ran again. If problem shows again, I'll write again. I've heard that this was a huge problem when Windows 7 launched.
October 18, 2012 6:07:13 AM

Computer suddenly works normal again. I don't know what happened. Maybe memory diagnostic tool fixed something or maybe it was that Prevx fix that I ran again. If problem shows again, I'll write again. I've heard that this was a huge problem when Windows 7 launched.
a b $ Windows 7
October 18, 2012 7:13:12 AM

Strange. Keep an eye on it and let us know if something goes wrong again.
August 27, 2013 2:07:55 PM

I am facing same problem please help me out.

February 6, 2014 3:17:42 PM

Try booting in safe mode and instLling proper display drivers and uninstall any old ones.
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