Archived from groups: microsoft.public.windowsxp.general (
More info?)
To complete the picture -- Yup, I disabled the email scanner, but it refuses
to believe me and goes on merrily scanning them even though turned off. So,
go figure.
"PA Bear" wrote:
> Recent NIS (and, dare I say, NAV) updates have created a massive amount of
> problems for many users, Neil.
>
> YW. /Hopefully/ you've kept Email Protection disabled.
> --
> ~PA Bear
>
>
> Neil UK wrote:
> > I said I would get back to you: I switched off the email scanning. I also
> > attempted to use your advice on creating a new identity. Frankly, without
> > your expertise, that exercise created such confusion that I found it
> > necessary to use System Restore to go back to yesterday.
> >
> > Ultimately, the monthly Windows Update was downloaded and installed. After
> > rebooting I had no problems with email connecting hang.
> >
> > Then I checked Norton Live Update and found that the security downloads
> > that I had installed previously were now (because of System Restore, I
> > presume) back in space waiting to be downloaded and installed a second
> > time. So I did, and then rebooted and then the email system hung on
> > Connecting.
> >
> > So I bit the bullet and uninstalled NIS 2005, plus Live Update plus Norton
> > Security Centre. I then spent a long time reinstalling NIS 2005, followed
> > by downloading 38MB of general updates, which were also installed. After a
> > reboot, there was no problem. Everything worked fine.
> >
> > My regards and thanks to all who answered this thread.
> >
> > "PA Bear" wrote:
> >
> > > 1. Disable email scanning by your anti-virus application. It provides
> > > no additional protection and even Symantec says it's not necessary:
> > >
> > > <paste>
> > > Disabling Email Scanning does not leave you unprotected against viruses
> > > that are distributed as email attachments. Norton AntiVirus
> > > Auto-Protect scans incoming files as they are saved to your hard drive,
> > > including email and email attachments. Email Scanning is just another
> > > layer on top of this. To make sure that Auto-Protect is providing the
> > > maximum protection, keep Auto-Protect enabled and run LiveUpdate
> > > regularly to ensure that you have the most recent virus definitions.
> > > </paste>
> > >
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
> > >
> > > 2. Your current Identity may be damaged, especially if its the default
> > > Main Identity. Try one or more of your accounts in a new Named Identity
> > > (File>Identities>Add new identity). Assuming all is well, import
> > > messages from the old Identity before deleting it
> > > (File>Identities>Manage Identities).
> > >
> > > To avoid such corruption in future:
> > >
> > > Don't use Inbox or Sent Items to archive messages. Move them to local
> > > folders created for this purpose.
> > >
> > > Empty Deleted Items folder daily.
> > >
> > > Disable Background Compacting [N/A in SP2] and frequently perform a
> > > manual compact of all OE folders while "working offline". More at
> > > http://insideoe.tomsterdam.com/files/maintain.htm.
> > >
> > > Do not attempt to close OE via Task Manager or shutdown your machine if
> > > Automatic Compacting is taking place (WinXP SP2 only).
> > >
> > > Your anti-virus application's email scanning feature can also cause such
> > > corruption. Disable it. It provides no additional protection.
> > > --
> > > OE6-specific newsgroup:
> > > news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
> > > OE General newsgroup:
> > > news://msnews.microsoft.com/microsoft.public.outlookexpress.general
> > >
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE/OE) & Security, AH-VSOP
> > >
> > > Neil UK wrote:
> > > > Hi Everyone
> > > >
> > > > I am operating a Sony Vaio laptop XP SP2. Recently, whenever I have
> > > > downloaded anything that requires the system to be rebooted, I find
> > > > afterwaards on attempting to open Outlook Express that the application
> > > > hangs on "Connecting". The only way I have found to correct this is to
> > > > use System Restore back one or two days. Naturally this sometimes
> > > > defeats the object if the download was, for instance, a Windows
> > > > update, which is removed from the system after the restoration.
> > > > Besides which one cannot spend all one's time restoring the system.
> > > >
> > > > If anyone can advise me how to address this issue, I should be most
> > > > grateful.
>
>