I have got an hp dv2601 laptop with vista as os. The problem is i am able to send files from my laptop to the device via bluetooth but can't receive them. The mobile even detects the connection but when i select the connection, the mobile stops working. i have tried using different phones but still the same. I have got a built in bluetooth.
More aboutbluetooth problem
Mount the phone as a regular Windows drive.
Try a USB Bluetooth adapter. You will have to turn off the HP connection.