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CD/DVD drive will not start

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Last response: in Laptop General Discussion
January 6, 2010 1:42:06 PM

HL-DT-ST DVDRAM GSA-T50N ATA Device Windows cannot start this hardware device because its configuration is incomplete or damaged. code 19 Help anybody?

More about : dvd drive start

a b D Laptop
January 6, 2010 1:57:35 PM

Try downloading a new driver set for the laptop.
January 6, 2010 2:00:55 PM

Hi Veteren
please recommend a goodun as Ive already uncessfully tried.... alas my request for help ????
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a b D Laptop
January 6, 2010 2:24:05 PM

The best I can recommend is the laptop manufacturer's site, which presumably is where you've already been.

So if that didn't help, you may be looking at a hardware fault.

If the drive is in a removable caddy you may be able to open that up and replace the bare drive.
January 11, 2010 12:48:32 PM

thanks everyone..... it was a hardware failure, new dvdrw optical drive fitted