CD/DVD drive will not start

HL-DT-ST DVDRAM GSA-T50N ATA Device Windows cannot start this hardware device because its configuration is incomplete or damaged. code 19 Help anybody?
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More about drive start
  1. Try downloading a new driver set for the laptop.
  2. Hi Veteren
    please recommend a goodun as Ive already uncessfully tried.... alas my request for help ????
  3. The best I can recommend is the laptop manufacturer's site, which presumably is where you've already been.

    So if that didn't help, you may be looking at a hardware fault.

    If the drive is in a removable caddy you may be able to open that up and replace the bare drive.
  4. You could try resetting the upper and lower CD ROM filters:

    http://support.microsoft.com/kb/314060
  5. thanks everyone..... it was a hardware failure, new dvdrw optical drive fitted
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