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Dead usb ports

Last response: in Laptops & Notebooks
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January 6, 2010 2:07:16 PM

My customer said his d800 laptop ran out of battery Since then his usb hubs will not recognize anything plugged in to usb a flash drive will light up but no new hardware is found. In usb in device manager I have unchecked allow this device to turn off to save power. I have repaired xp pro and loaded a few second hand usb drivers What is next?

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a b D Laptop
January 6, 2010 3:56:11 PM

What is next for what?

You're on a free forum asking for help to get paid for a service...an ethical issue is detected...
January 6, 2010 4:48:17 PM

I don't know if you got my reply but I am not receiving any money for this question Do you have any answers for what I can do since I have done the things metioned above for the usb ports
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a b D Laptop
January 6, 2010 8:15:17 PM

Well, you need to first figure out if this is a software or hardware failure. Running a live Linux distribution should help you determine that.
January 6, 2010 8:27:47 PM

Can you not uninstall the USB drivers from device manager? reboot it and windows should reinstall them itself.
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