Why wont my brand new 650d camera detect my brand new sdhc uhs-1 card

I have just purchased this brand new camera & brand new sd card, camera advising can not access sd card, live in the country so getting to support will be a couple of weeks away, does anyone have any suggestions, the write protect is in the off possition.
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More about wont brand 650d camera detect brand sdhc card
  1. Do you this error message when you insert the card or when you try to format it?
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