Polycom Viewstation FX

[Barb Frank]

I have a Viewstation PVS 1419 and just recently upgraded to a high-def TV. Since that time we are experiencing feedback on the far end and can't figure out why this is happening. Any input would be appreciated.

 

[Pyree]

This topic has been moved from the section Forum Feedback to section Other Consumer Electronics by Pyree

 

[punahou1]

I have three Polycom Viewstation systems. Make sure that your microphones are at least 4 feet away from the speakers. Try turning down the speaker volume or reducing the microphone sensitivity. Feedback could also be happening on the remote end so make sure they do the same. Another problem could be the room acoustics. Flat surfaces such as conference tables or windows can cause problems as well. For the conference table raise the microphone a good 2 inches above the table (put it on top of a phone book or something like that). If you have curtains or blinds close them part way. I'm assuming that you have the audio cables connected properly here.