I have been trying to figure out a fix for this all night long and I have finally decided I need some help. I have tried every solution that I could find on the internet and I still get the same problem.
I have an epson perfection 4490 PHOTO scanner and when I double click the epson scan icon an error pops up that says "escndv.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
I also tried the solution where you go into the es0054 folder and delete the image file... problem is there is no image file in that folder... i don't understand how there are tons of people that say this has fixed their problem when mine doesn't even have that image file to delete.
Anyways, I give up and was really hoping that someone could help me turn this pretty box sitting next to my computer into a useful item.
Thanks a TON to anyone that can help me with this.
Pleeeeeeeease help me. I am very frustrated right now. I have tried everything I can think of. I just talked to epson support for about an hour and after going through all the same crap that I have already done (even though I told them I had already done it) my phone got cut off. So I would have to go through everything again if I called them back.
For those of you that still have this problem and can't fix it and no one will help you. Just download VueScan and use that instead of the software that comes with your epson scan.
Hi Kadin, I'm Gabriel From Italy.
I had abruptly today (22 June 2010) your same problem with an Epson D5000 printer and thne program EpsonScan on a wxp .
I try to uninstall and reinstall several times but without any success.
I solved it going inside the windows\twin32\escndv and setting all the .Exe files in this directory and in the below root to be exectuted in W98 mode selecting Property and under teh Compatibility windows.
After that the program coenm back to life :-) !!
I think that some winows update lock some dll used by the Sw: working in W98 compatibility it override this strange control.