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My computer won\'t recognize my hip street e reader

I'm looking for help on my hipstreet. I cannot seem to b able to download any books at all. I have however been able to transfer photos and songs.
Is there something tat I'm missing re. software downloads that I need.
PS I forgot to mention that I was able to download 1 book but it carries a .ACSM extension so I cant open it
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  1. Best answer
    I would just transfer some PDF files(Like a MB manual) just to ensure the reader is at least working right.

    After that, get the model number to see what formats the e-reader supports(Hipstreet 7" HD eBook Reader should read TXT; PDF; EPUB; FB2; HTML; PDB; MOBI as an example).
  2. Best answer selected by klb.
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