Sign in with
Sign up | Sign in
Your question

Running out of ideas with my hp ze 1000 laptop

Last response: in Laptops & Notebooks
Share
January 16, 2010 1:14:37 AM

The guy I bought this from reformatted the XP Home Edition to Ubuntu. After I bought it from him I reformatted back to XP. The problem is that now it wont boot past the windows logo. So I tried different HD same problem. Ordered the original HP recovery disc and set it back to factory settings only to still have the same problem. I'm thinking MB but I tested it at the guys house and it worked with Ubuntu. Any ideas would be appreciated.
Anonymous
a b α HP
a b D Laptop
January 16, 2010 3:02:23 PM

Will it boot in Windows Safe Mode (press F8 as Windows starts) ? May be a video problem.
m
0
l
a b D Laptop
January 17, 2010 5:11:57 AM

Could be a memory problem. I'd test it with memtest. Also try safe mode - if it boots in safe mode, it's likely a software problem.
m
0
l
Related resources
January 25, 2010 2:43:28 PM

I try to boot in safe mode but after showing list of drivers its installing it never boots it just sits there. It does have a diagnostic tool that I used at start up to test hardrive, memory, and cpu. Says that all my hardware tests fine. I have a feeling it has something to do with the bios. I was hoping that safe mode with networking would work so that I could go to the website and update bios but nothing.
m
0
l
a b D Laptop
January 25, 2010 3:47:08 PM

I wouldn't trust the OEM tool - use the Ultimate Boot CD's tools.
m
0
l
February 4, 2010 12:23:02 AM

What is that and where do I find it?
m
0
l
a b D Laptop
February 14, 2010 5:53:23 PM

memtest and the first hard disk diagnostic on the list.
m
0
l
February 17, 2010 8:22:13 PM

ran the memtest. everything passed. ran hard drive test this is what i got:

Technical Result Code

Drive Information
Serial Number KBCZWUDJ

FAILURE CODE : 0x75 - Defective Device. Component Failure.

Technical Result Code (TRC)
75617607

Any Ideas?
m
0
l
February 17, 2010 8:42:29 PM

I cant believe this means that the hard drive is bad. I tested a different hard drive on this computer and got the same result.
m
0
l
a b D Laptop
February 18, 2010 4:13:54 AM

The hard disk diagnostic you used should offer you the option of writing the disk over with 0's. This may solve the problem (low chance, but maybe). It will destroy all of your data, however.

Edit: That error doesn't necessarily mean the disk is bad, it simply means that a component is operating abnormally. Depending on the failure and how the disk is used, you may not notice. For more information:
http://www.hitachigst.com/downloads/dft32_user_guide.pd...
m
0
l
February 18, 2010 3:23:41 PM

So I talked to Hitachi support they said that the trc code means that the hard drive is defective because of a component in the hard drive itself. Looks like i am looking for a new hard drive. Hopefully that fixes the problem. Thanks for your help frozenlead i will keep you posted on my progress.
m
0
l
!