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Archived from groups: comp.sys.hp.hardware,comp.periphs.scanners (More info?)
I am running a Hewlett-Packard ScanJet 3200C scanner on Windows ME and
am operating the scan using HP PrecisionScan LT. When I scan the
image, the entire field is black. I have been to the HP
trouble-shooting home page and have looked at the help on the program
and nothing seems to work. The scanner runs like it is working
properly and the scanner light is still working but all I get in the
image window is black.
I tried shutting the computer down, disconnecting the scanner from the
power supply, reconnecting the scanner to the power supply and
restarting the computer but it did not help.
Does anyone know how I might fix this problem?
Many thanks in advance,
Peter.
I am running a Hewlett-Packard ScanJet 3200C scanner on Windows ME and
am operating the scan using HP PrecisionScan LT. When I scan the
image, the entire field is black. I have been to the HP
trouble-shooting home page and have looked at the help on the program
and nothing seems to work. The scanner runs like it is working
properly and the scanner light is still working but all I get in the
image window is black.
I tried shutting the computer down, disconnecting the scanner from the
power supply, reconnecting the scanner to the power supply and
restarting the computer but it did not help.
Does anyone know how I might fix this problem?
Many thanks in advance,
Peter.