Money 2006 "A communication error has occured...."

[keith]

Archived from groups: microsoft.public.windowsxp.general (More info?)

I recently upgraded from Money 2002 to Money 2006 Deluxe. When trying to
open my Money 2002 Backup file, I get "A communication error has occured.
Please try your call again"

-Then Money crashes completely and sends an error report to Microsoft.

The Event Viewer states :
================
The description for Event ID ( 1000 ) in Source ( Microsoft Money Error
Reporting ) cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following information is
part of the event: msmoney.exe, 15.0.0.513, unknown, 0.0.0.0, 00000000.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Keith wrote:
> I recently upgraded from Money 2002 to Money 2006 Deluxe. When trying to
> open my Money 2002 Backup file, I get "A communication error has occured.
> Please try your call again"
>
> -Then Money crashes completely and sends an error report to Microsoft.
>
> The Event Viewer states :
> ================
> The description for Event ID ( 1000 ) in Source ( Microsoft Money Error
> Reporting ) cannot be found. The local computer may not have the necessary
> registry information or message DLL files to display messages from a remote
> computer. You may be able to use the /AUXSOURCE= flag to retrieve this
> description; see Help and Support for details. The following information is
> part of the event: msmoney.exe, 15.0.0.513, unknown, 0.0.0.0, 00000000.

I suggest you post this in
news://msnews.microsoft.com/microsoft.public.money.
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Actually, the crash report is a function of Windows XP not Money.

Anyway - With any newly installed application it's always best to
use the programs update facility or go to the website and download
and install any patches or updates.

I would visit the Money Support Center as a starting point for
resolving your issue:
http://support.microsoft.com/ph/870


"Keith" <Keith@discussions.microsoft.com> wrote in message
news:83FC70A5-37BC-421C-94A5-12F93DC3DB78@microsoft.com...
>I recently upgraded from Money 2002 to Money 2006 Deluxe. When trying to
> open my Money 2002 Backup file, I get "A communication error has occured.
> Please try your call again"
>
> -Then Money crashes completely and sends an error report to Microsoft.
>
> The Event Viewer states :
> ================
> The description for Event ID ( 1000 ) in Source ( Microsoft Money Error
> Reporting ) cannot be found. The local computer may not have the necessary
> registry information or message DLL files to display messages from a
> remote
> computer. You may be able to use the /AUXSOURCE= flag to retrieve this
> description; see Help and Support for details. The following information
> is
> part of the event: msmoney.exe, 15.0.0.513, unknown, 0.0.0.0, 00000000.