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Removing USB causes PC Crash (BSOD)

Last response: in Windows XP
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Anonymous
August 13, 2005 5:27:10 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Yes, this problem has been posted to this newsgroup a number of times but as
yet no-one has found a solution.

My feeling is that SP2 install causes this but you might have a better idea.

This problem occurred with an old harddrive and also has now occurred after
installing a new harddrive and a new install of Windows XP Pro SP1 followed
by install of the SP2 upgrade.

The problem:
Whenever I remove either a flash memory stick or a card reader from any of
the USB ports the PC crashes with the following blue screen:
IRQL_NOT_LESS_OR_EQUAL
Tech Info
STOP: 0x0000000A (0x00000188, 0x00000FF, 0x00000000, 0x804E35E9)

A check of the Event Viewer shows no errors, however, the 'Save Dump' reads
as follows:
"The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a
(0x00000188, 0x000000ff, 0x00000000, 0x804e35e9). A dump was saved in:
C:\WINDOWS\Minidump\Mini081305-01.dmp"



I have checked for conflicts and the only one is IRQ 20 is shared by both
'Microsoft ACPI-Compliant System' and 'SiS 7001 PCI to USB OPen Host
Controller'.



I have tested by moving the USB mouse and it does not cause a BSOD. It only
happens with the memory devices that show the USB connection in the taskbar.



I have seen this problem posted many times so it is obviously an issue with
some PCs.



Any suggestions would help. I am thinking that un-installing SP2 may be the
only solution.



regards



PeterH
Anonymous
August 13, 2005 9:43:26 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Just a thought: is your virus checker trying to scan your usb device, causing
an error.
Does your motherboard support usb 2.0?

"My View" wrote:

> Yes, this problem has been posted to this newsgroup a number of times but as
> yet no-one has found a solution.
>
> My feeling is that SP2 install causes this but you might have a better idea.
>
> This problem occurred with an old harddrive and also has now occurred after
> installing a new harddrive and a new install of Windows XP Pro SP1 followed
> by install of the SP2 upgrade.
>
> The problem:
> Whenever I remove either a flash memory stick or a card reader from any of
> the USB ports the PC crashes with the following blue screen:
> IRQL_NOT_LESS_OR_EQUAL
> Tech Info
> STOP: 0x0000000A (0x00000188, 0x00000FF, 0x00000000, 0x804E35E9)
>
> A check of the Event Viewer shows no errors, however, the 'Save Dump' reads
> as follows:
> "The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a
> (0x00000188, 0x000000ff, 0x00000000, 0x804e35e9). A dump was saved in:
> C:\WINDOWS\Minidump\Mini081305-01.dmp"
>
>
>
> I have checked for conflicts and the only one is IRQ 20 is shared by both
> 'Microsoft ACPI-Compliant System' and 'SiS 7001 PCI to USB OPen Host
> Controller'.
>
>
>
> I have tested by moving the USB mouse and it does not cause a BSOD. It only
> happens with the memory devices that show the USB connection in the taskbar.
>
>
>
> I have seen this problem posted many times so it is obviously an issue with
> some PCs.
>
>
>
> Any suggestions would help. I am thinking that un-installing SP2 may be the
> only solution.
>
>
>
> regards
>
>
>
> PeterH
>
>
>
!