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Gettign rid of a downloaded update.

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Anonymous
August 13, 2005 12:41:10 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi all!
I have a downloaded update that keeps failing. I am trying to fix the
problem, but I want to get the download off of my computer. How do I do this?
Anonymous
August 13, 2005 2:50:51 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

You ought to mention which update this is & what exact exception code you have in the log file.

If your Windows is at folder \Windows , modify the following folder as appropriate:

From main Windows Start menu, select RUN, type in
CMD <Enter-key>

type in
net stop wuauserv <Enter-key>

Go to Windows Explorer.
Look at this folder
C:\WINNT\SoftwareDistribution\Download

If you find files in there, delete them. That folder is where your system places (temporarily) files from W U downloads.

Go back to Command prompt window.
type in
net start wuauserv <Enter-key>

EXIT <Enter-key>

That will remove the downloaded update item(s).
--
Maurice N
MVP Windows - Shell / User
-----


David Langschied wrote:
> Hi all!
> I have a downloaded update that keeps failing. I am trying to fix the
> problem, but I want to get the download off of my computer. How do I
> do this?
Anonymous
August 13, 2005 2:50:52 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Okay, the problem is the KB898641 does not load. I don't know where the log
file is stored. If I can locate the file maybe I can get more help. I have
tried to do a number of things, all of which have failed. Where is the log
file for Windows Update located.

"Maurice N ~ MVP" wrote:

> You ought to mention which update this is & what exact exception code you have in the log file.
>
> If your Windows is at folder \Windows , modify the following folder as appropriate:U
>
> From main Windows Start menu, select RUN, type in
> CMD <Enter-key>
>
> type in
> net stop wuauserv <Enter-key>
>
> Go to Windows Explorer.
> Look at this folder
> C:\WINNT\SoftwareDistribution\Download
>
> If you find files in there, delete them. That folder is where your system places (temporarily) files from W U downloads.
>
> Go back to Command prompt window.
> type in
> net start wuauserv <Enter-key>
>
> EXIT <Enter-key>
>
> That will remove the downloaded update item(s).
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
>
> David Langschied wrote:
> > Hi all!
> > I have a downloaded update that keeps failing. I am trying to fix the
> > problem, but I want to get the download off of my computer. How do I
> > do this?
>
Related resources
Anonymous
August 13, 2005 5:59:32 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

David,
Use Notepad or Wordpad and open & look at the Windows Update log file
C:\Windows\WindowsUpdate.log or C:\WINNT\WindowsUpdate.log

Scroll down all the way for the set of lines for the last session.

--
Maurice N
MVP Windows - Shell / User
-----

David Langschied wrote:
> Okay, the problem is the KB898641 does not load. I don't know where
> the log file is stored. If I can locate the file maybe I can get
> more help. I have tried to do a number of things, all of which have
> failed. Where is the log file for Windows Update located.
>
> "Maurice N ~ MVP" wrote:
>
>> You ought to mention which update this is & what exact exception
>> code you have in the log file.
>>
>> If your Windows is at folder \Windows , modify the following folder
>> as appropriate:U
>>
>> From main Windows Start menu, select RUN, type in
>> CMD <Enter-key>
>>
>> type in
>> net stop wuauserv <Enter-key>
>>
>> Go to Windows Explorer.
>> Look at this folder
>> C:\WINNT\SoftwareDistribution\Download
>>
>> If you find files in there, delete them. That folder is where your
>> system places (temporarily) files from W U downloads.
>>
>> Go back to Command prompt window.
>> type in
>> net start wuauserv <Enter-key>
>>
>> EXIT <Enter-key>
>>
>> That will remove the downloaded update item(s).
>> --
>> Maurice N
>> MVP Windows - Shell / User
>> -----
>>
>>
>> David Langschied wrote:
>>> Hi all!
>>> I have a downloaded update that keeps failing. I am trying to fix
>>> the problem, but I want to get the download off of my computer.
>>> How do I do this?
Anonymous
August 14, 2005 12:49:39 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

David Langschied wrote:

> Okay, the problem is the KB898641 does not load.

Are you sure about that number?

Putting
http://support.microsoft.com/kb/898641

in a browser gives me T"he Knowledge Base (KB) Article You
Requested Is Currently Not Available"


> I don't know where the log file is stored. If I can locate the
> file maybe I can get more help. I have tried to do a number of
> things, all of which have failed. Where is the log file for
> Windows Update located.

%windir%\WindowsUpdate.log

(%windir% is typically C:\Windows or C:\Winnt)

and:

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.m...
Anonymous
August 14, 2005 12:49:40 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Sorry, a bit dyslexic am I. KB898461

"Torgeir Bakken (MVP)" wrote:

> David Langschied wrote:
>
> > Okay, the problem is the KB898641 does not load.
>
> Are you sure about that number?
>
> Putting
> http://support.microsoft.com/kb/898641
>
> in a browser gives me T"he Knowledge Base (KB) Article You
> Requested Is Currently Not Available"
>
>
> > I don't know where the log file is stored. If I can locate the
> > file maybe I can get more help. I have tried to do a number of
> > things, all of which have failed. Where is the log file for
> > Windows Update located.
>
> %windir%\WindowsUpdate.log
>
> (%windir% is typically C:\Windows or C:\Winnt)
>
> and:
>
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scriptcenter/default.m...
>
Anonymous
August 14, 2005 11:14:01 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

I ended up putting in a Win XP CD with SP2 already on it and performed a
repair. Everything worked out splendidly. I appreciate everyone's help!

"Maurice N ~ MVP" wrote:

> David,
> Use Notepad or Wordpad and open & look at the Windows Update log file
> C:\Windows\WindowsUpdate.log or C:\WINNT\WindowsUpdate.log
>
> Scroll down all the way for the set of lines for the last session.
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> David Langschied wrote:
> > Okay, the problem is the KB898641 does not load. I don't know where
> > the log file is stored. If I can locate the file maybe I can get
> > more help. I have tried to do a number of things, all of which have
> > failed. Where is the log file for Windows Update located.
> >
> > "Maurice N ~ MVP" wrote:
> >
> >> You ought to mention which update this is & what exact exception
> >> code you have in the log file.
> >>
> >> If your Windows is at folder \Windows , modify the following folder
> >> as appropriate:U
> >>
> >> From main Windows Start menu, select RUN, type in
> >> CMD <Enter-key>
> >>
> >> type in
> >> net stop wuauserv <Enter-key>
> >>
> >> Go to Windows Explorer.
> >> Look at this folder
> >> C:\WINNT\SoftwareDistribution\Download
> >>
> >> If you find files in there, delete them. That folder is where your
> >> system places (temporarily) files from W U downloads.
> >>
> >> Go back to Command prompt window.
> >> type in
> >> net start wuauserv <Enter-key>
> >>
> >> EXIT <Enter-key>
> >>
> >> That will remove the downloaded update item(s).
> >> --
> >> Maurice N
> >> MVP Windows - Shell / User
> >> -----
> >>
> >>
> >> David Langschied wrote:
> >>> Hi all!
> >>> I have a downloaded update that keeps failing. I am trying to fix
> >>> the problem, but I want to get the download off of my computer.
> >>> How do I do this?
>
Anonymous
August 14, 2005 11:28:23 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

David Langschied wrote:

> Sorry, a bit dyslexic am I. KB898461
>
Hi,

You really want to have this one installed, if not, a lot of updates
will not be able to install on your computer later on (when using
Windows Update).

Software update 898461 installs a permanent copy of the Package
Installer for Windows
http://support.microsoft.com/kb/898461


Herr_Mord found that renaming c:\windows\system32\spupdsvc.exe
solved the KB898461 install problem for him:

http://groups.google.co.uk/group/microsoft.public.windo...


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.m...
March 28, 2009 2:56:41 PM

The following bulletin explains why and how to correct. "The can't load problem for KB898461

Simply follow the instructions: http://support.microsoft.com/kb/943144

It is a must load Windows update file. If not loaded no further Microsoft updates are not offered.
!