Archived from groups: microsoft.public.windowsxp.general (
More info?)
Hi,
Yes, though you can subsitute the actual path. The %windir% part is a
variable, in most systems this would be C:\Windows. The variable will work
in any system regardless of the Windows folder designation (not all use
C:\Windows).
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Graeme Anderson" <GraemeAnderson@discussions.microsoft.com> wrote in
message news:3FADB886-86D7-4113-ADDB-9D1AAC71B3EC@microsoft.com...
> Hi Rick,
>
> Thanks for the help, do i enter both the commands as they are written
> down,
> including the " % " symbols ?
> --
> Cheers
>
> Graeme Anderson
>
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi,
>>
>> Boot the system and hit F8 as soon as the POST has completed and before
>> Windows begins to load. This should produce a boot menu, choose "safe
>> mode
>> with command prompt". See if this mode will load (it should as you are
>> not
>> using the GUI at this point). If so, assuming that she has installed a
>> service pack, run these from the prompt:
>>
>> copy /y %windir%\servicepackfiles\I386\shell32.dll %windir%\system32
>> copy /y %windir%\servicepackfiles\I386\msgina.dll %windir%\system32
>>
>> Then restart the system. If she cannot load this mode, then this can be
>> done
>> by booting the WinXP CD and loading the Recovery Console.
>>
>> HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
>>
http://support.microsoft.com/?kbid=307654
>>
>> If she does not have a WinXP CD (common with preinstalled machines), then
>> it
>> can also be accomplished using the boot floppy set that loads a limited
>> version of the recovery console.
>>
>> Using the WinXP Boot floppy set:
>>
http://www.rickrogers.org/fixes.htm#Boot%20floppy
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "Graeme Anderson" <GraemeAnderson@discussions.microsoft.com> wrote in
>> message news:2F36C6E2-5DD0-47CF-8B4B-2DD2E60243A0@microsoft.com...
>> > Hi There,
>> >
>> > My sister in law is running Windows XP with SP2.
>> >
>> > When she turned on her PC this morning it came up with the error that
>> > the
>> > 2
>> > files shell32 and msgina.dll were unable to be found or corrupted, how
>> > is
>> > it
>> > that she was able to use the PC last night but today it will not
>> > bootup?.
>> >
>> > Can i fix this without having to do a full restore because that would
>> > mean
>> > i
>> > would need to put all the applications and drivers back on which would
>> > take
>> > ages.
>> >
>> > Could you please tell me how to fix this.
>> > --
>> > Cheers
>> >
>> > Graeme Anderson
>>
>>
>>