Archived from groups: microsoft.public.windowsxp.general (
More info?)
yes I do read...but I'm old and forgetful...
so cut me some slack...
as I was looking for a different type of support, I didn't recognize that
part as being what I was looking for.
But thanks to all who did offer help. I'm ontrack and awaiting any replies
on the newgroup.
"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:%23cvWYWPoFHA.3568@TK2MSFTNGP10.phx.gbl...
> FireBrick wrote:
>> I have a glitch and can't find an email for support or a newsgroup
>> that I can find help at.
>>
>> Anyone know where I should look?
>>
>> Please and thank you.
>
> When you downloaded the product to use, the link was sitting right there -
> in front of you - for the newsgroup.. heh
> (Do you normally download and install things without reading about them
> first?)
>
> First, there is this on the web page for downloading MSAS:
>
> "Beta Support Policy:
> This is pre-release (beta) software distributed for feedback and testing
> purposes. Microsoft does not provide technical support for beta releases
> (see below for information about how to gain access to newsgroups). If
> Windows AntiSpyware (Beta) is causing an issue with your system, we
> recommend removing it by using Add or Remove Programs and even using
> System Restore if the problem persists."
>
> Then there is this:
>
> "Access to Newsgroups:
> Although formal support is not offered for this beta, we have provided
> newsgroups to help get your questions answered."
>
> Where the link goes here:
>
http://communities.microsoft.com/newsgroups/default.asp?ICP=spyware&sLCID=us
>
> And assuming you were using Internet Explorer - this works fine - if you
> take a second and see how you have to use them. When you first visit
> the page the buttons are not functional, because you have not chosen
> a specific newsgroup in this grouping to do anything with.. See the menu
> on
> the left of the web page?
>
> Announcements
> Application Compatibility
> General
> Install
> Networking
> Online Community
> Signatures
>
> Try clicking on one of the selections.. For most questions, I would
> suggest
> "General". When it loads you will notice that there is now a variety of
> things to do - including "New Post". This would be my suggestion to you,
> if
> you wish to use the Web Interface. For most, a separate newsreader is
> a better choice - as it provide functionality and reliability that the web
> interface does not.
>
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
>
http://www.catb.org/~esr/faqs/smart-questions.html
>
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