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Computer loses signal to monitor, fans speed up.

Last response: in Computer Brands
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October 20, 2012 5:10:58 AM

Note: Why isn't there a Sub Category for other? My system doesn't fit into any of these manufacturers and it won't let me choose "none."

Anyway,

Hello, recently I upgraded an HD 6850 graphic card to an HD 7870 (Sapphire OC edition), since then the computer will lock up. When this happens, it loses display to the monitor (the monitor just reads no signal.) In addition to this, the fans seem to run at maximum speed, much faster than I've ever heard them run while gaming or performing general tasks. The computer will also not switch off by pressing the power button, nor does the restart button work. The only way I've found to switch it off, is by holding in the power button. So far this has happened three times since the graphic card switch.

The problem with researching this is that it's an awkward case, there's no error message at all to "google" and it doesn't completely switch itself off either. It appears to switch the display off, while remaining powered on. The lights are on, the processor is running and the fans run at maximum. Twice this has been accompanied by a noise, which was a typical continuous really deep beep.

Each time it's happened, has been while gaming. Twice while playing XCOM Enemy Unknown and once while playing Dark Souls. My computer is left on almost constantly, yet it never happens while I'm away from it. It's usually left on over night as well, with no problems. It appears to only be while gaming for extended periods of time.

I downloaded speedfan to check the temperatures, under normal conditions they look like this:

Temp 1 30
Temp 2 -55
29 Temp 3 29
HD0 38
Temp 1 28
Temp 2 30
Gpu 32
Core 0 41
Core 1 40

After playing Dark Souls for a few minutes, they look like this:

Temp1 29
Temp2 -55
Temp 3 41
HD0: 37
Temp1 28
Temp2 30
GPU 43-48
Core 0 51-55
Core 1 48-56

I'm a little lost on things to try or what to look for, the absence of an error message is actually an issue in this case.

Full computer specifications:

System:

Operating System: Windows 7 professional 64bit (6.1, Build 6701)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: H61M-S2PV
BIOS: BIOS Date: 12/19/11, Ver: 04.06.05
Processor: Intel Core I7-2600 CPU @ 3.40GHz (8 CPUs) ~ 3.8Ghz
Memory: 8192MB RAM.
Page file: 2391MB used, 13918 MB available.
DirectX version: DirectX 11.

Display:

Name: AMD Radeon HD 7800 Series
Manufacturer: Advanced Micro Devices, Inc
Chip Type: AMD Radeon Graphics Processor (0x6818)
DAC Type: Interal DAC(400MHz)
Approx Total Memory: 1751MB
Current Display Mode: 1920 x 1080 (32bit) (120Hz)
Driver Version 9.1.0.0
DDI Version: 11.
Driver Model: WDDM 1.1

Power Supply: CIT Titan Edition, 650W.

This was taken from the DirectX Diagnostic Tool, if anyone can suggest what may be causing this, or anything to try it'd be greatly appreciated.

Best solution

a c 83 C Monitor
October 23, 2012 6:19:01 PM
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This is probably an issue with the power supply. Try the card in another computer that can run it, see if works there. You probably have to replace the PSU though.

Here are some comments about your CIT brand PSU http://forums.overclockers.co.uk/showthread.php?p=18279...

November 2, 2012 2:35:12 AM

Best answer selected by jordanf2209.
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