Blue screen of death sometimes when gaming

[overheat]

Hi, i have been getting BSODs sometimes when gaming, the most recent one came with this information upon restart.

BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80053A8028
BCP3: 00000000B64EC000
BCP4: 0000000000000135
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[azathoth]

You have not listed what OS you are using, what hardware your system has, or even what games you are playing.

Please list those so we can help you.

 

[scout_03]

use this to find what made system crash http://www.resplendence.com/whocrashed

 

[MajinCry]

I found I had BSODs when my processor's (E6700) UCore voltage was set at auto. I changed it to the average of what it says on it's specs, and the BSODs went away.

 

[overheat]

I have windows 7,
AMD phenom II X4 960T w/ stock cooling
GTS 450
4GB 1600 kingston RAM
AsRock 970 Extreme4

No overclock or core unlocking has been done.

The whocrashed program gave me

Spoiler

On Sat 27.10.2012 17:33:19 GMT your computer crashed
crash dump file: C:\Windows\Minidump\102712-35817-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80053A8028, 0xB64EC000, 0x135)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 27.10.2012 17:33:19 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0x1E3)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80053A8028, 0xB64EC000, 0x135)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 26.10.2012 20:20:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\102612-37877-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8005382028, 0xB6002000, 0xC0000135)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 11.10.2012 18:44:38 GMT your computer crashed
crash dump file: C:\Windows\Minidump\101112-96081-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800526B028, 0xB6742000, 0x75000135)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 22.9.2012 19:32:39 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092212-36348-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4B09CC)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800552A038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 22.7.2012 19:11:23 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072212-36878-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80054B7028, 0xB6004000, 0x75000135)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 26.6.2012 17:03:41 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062612-34289-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80054D4028, 0xB4742000, 0x135)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 14.6.2012 20:56:03 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061412-35958-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80054DF028, 0xB6742000, 0xA9000135)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

So it is surely a hardware problem then right? Seeing that it only comes when im gaming im starting to believe something is overheating, but i have been observing my CPU temperature and under full load it never goes higher than 60c. Which is a lot though for an AMD processor.

Im not sure if this is related, but whenever my computer enters sleep mode and then when i wake the computer up, the CPU doesnt fully recover from the sleep mode. As in, the multiplier starts bouncing rapidly between 17 and 4, making using the computer horribly slow, but i have always just opened the "AsRock extreme tuner" software that came with the mobo and upped the multiplier back to 17 to fix the problem.

 

[aicom]

Is your BIOS up to date?

 

[overheat]

Nope.

 

[aicom]

Update it

 

[overheat]

Im kind of wary about updating my BIOS, are there other possible causes for this?

 

[scout_03]

did you try to unlock the cpu to get a 6 cores one that also could do that is start at 4 aand run back at 17x

 

[overheat]

Actually yes, i did try it, but the temps were horrendous so i shut it down almost immediately.

 

[scout_03]

the reset your bios to default settings using your board user manual that should fix the 4 and 17 x issue

 

[overheat]

Uhh... Now that i started thinking it was actually on my last board that i had attempted to unlock on. You see my previous board mysteriously broke and i RMAd it and now i have a new one, or have had for 2 months. Sorry for the misinformation.

I had some BSODs on the previous board also, also sometimes my screen goes completely black and then the image returns with a message that the video card drivers had crashed if that has relevance.

I have tried to turn off all power saving features from BIOS to remove the jumping multi issue but to no avail.

 

[scout_03]

do you have another video card for test or does the board got onboard video also this from microsoft http://msdn.microsoft.com/en-us/library/windows/hardware/ff557321%28v=vs.85%29.aspx

 

[scout_03]

if you have thermal remove the coller clean the old one and repaste also did you peel the little plastic protector on the bottom of the cooler whe you first install it

 

[overheat]

Best answer selected by overheat.