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Tom's Hardware > Forum > Laptops & Notebooks > General Discussion > My Dell laptop has a power problem.

My Dell laptop has a power problem.

Forum Laptops & Notebooks : General Discussion My Dell laptop has a power problem.

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My Dell laptop has a power problem.

The Dell Precision M20 Battery stops charging when I move the power cord on the DC adapter. When I start moving the cord left to right, the power LED light on the front goes on and off and the battery charge LED goes on and off too.

I removed the precision m20 battery and tested the laptop again. The laptop starts fine from the DC adapter when the battery is removed, but as soon as I start moving the power cord the laptop shuts off. It looks like the laptop looses power immediately.

If you have a problem like that, most likely it’s related either to the power adapter or the DC-IN power jack.

First of all, I tested the laptop power ac adapter with a multimeter. The power didn’t cut off no matter how badly I moved the cord. The power adapter output voltage was 15.45VDC all the time. That means there is nothing wrong with the power adapter and most likely there is a problem with with the power socket inside the laptop.

Now I’m going to test the power socket inside the laptop.

In order to access the power socket I had to disassemble the laptop and remove the top cover assembly with the display.

You can find disassembly instructions for many HP, Dell, IBM, Lenovo, Sony and Toshiba laptops in these service manuals and guides.

In the laptop I was fixing (Tecra M2) the power jack is attached to a DC-IN harness and this harness can be unplugged from the motherboard.

As you see, I removed the DC-IN harness from the motherboard, plugged in the power adapter and tested continuity with my multimeter as it shown on the picture.

When the power cord is still, the voltage output is 15.45VDC, the same as on the plug.

But as soon as I start wiggling the plug inside the jack, the power cuts off and voltage goes to 0. It means, the power harness is bad.

The problem was fixed after I replaced the defective DC-IN harness with a new one.

In some laptops the power socket (DC jack) is soldered to the motherboard.
If the battery stops charging when you wiggle the power plug inside the jack, either you have a bad power adapter (test it with a voltmeter) or the power jack is broken or loose.

You cannot simply unplug the jack and replace it with another one. You’ll have to unsolder the old jack and solder a new one back on the motherboard as I described in this post.

If the power jack is not broken but loose (not making good contact with the motherboard) you can resolder the old jack without replacing it with a new one.

Reply to Beauty
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Well, if your good with a soldering iron go for it, but of course be extra careful not to damage the motherboard or any small components in the immediate area. Personally, I would rather take the opportunity to upgrade the motherboard (if at all possible say to support a better GPU or more RAM), but of course that just depends on what part numbers fit in that casing and if you would have to replace the cooling assembly as well.

------------------------------ Play Brutal Legend Phenom II X4 955 @3.6GHz | GIGABYTE GA-MA790X-DS4 | 4GB Mushkin DDR2 1066 | Plextor 760A | Lite-On BluRay | CF Gigabyte UD 5870x2 | WD 1TB Black| Corsair 950TX | APEVIA X-Dreamer Black | Win XP 64 & Win 7 Pro 64
Reply to megamanx00

Was there a question here, or was this just a repair story?

Anyway, repairing DC jacks is easy with 5 minutes of instruction on soldering. The hard part is finding replacement jacks if you need one.

------------------------------ Desktop | i7 920 @ 3.8 | P6T | 24GB DDR3-1600 | 2x5870 CF | 3TB total | Corsair 850TX | HAF932 | XigDK | 2x24" 1920x1200 | Win 7 x64
Sager NP5793 | T8100 2.1GHz | 4GB DDR2-667 | 8800mGTX 512MB | 320GB 5400rpm | 1920x1200 17" | Win 7 x64
Reply to frozenlead
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One thing to be very careful of if ANYONE attempts to do any solering on a Laptop Motherboard at all. You have to remember not to apply too much HEAT to any motherboard component or DC power jack. Heat can destroy the delicate and sensitive components on a laptop, or circuitry traces. Next....you should be concerned about ESD (Electrostatic Discharge), ...which is stray static charges that can damage motherboard components on a motherboard. If you don't have properly grounded equipment and workstation and you are attempting a laptop motherboard repair or laptop dc jack repair or dc power jack replacement and don't have grounded equipment or a station...you risk making things worse on your attempted repair or worse yet....destroying you motherboard / Laptop; and causing yourself a $400 to $800 mistake. I found out the hard way.....I ended up having a Laptop Repair Specialist handle my botched DC power jack repair job, and they " The Laptop Doctor" who's email address is > blueddiamondd@harbornet.com ; easily and professionally handled my laptop repair.
But the moral to the story is.....don't try and do something that you don't have the proper experience to complete successfully, and can be fixed, for a fraction of the cost of a new laptop or new motherboard. Why risk destroying a motherboard , just because you are trying to save a few bucks. If you don't have the skills or the proper equipment...go to a professional. Just because you have a knife , a hammer and a YOU TUBE video......you wouldn't risk performing brain surgery on a loved one would you!?

Reply to tom678
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