Ummm, this isn't really a support forum - it's where you talk about company support - like how bad Dell's is, or how good HP is, or (ok, it's not that great either)... There's a sticky at the top of the forum.
And people need to know a little about your laptop - like who made it and what model. I could be a brand new Acer Ferrari, or it could be an ancient Gateway Solo 9550. Or something even older.
Try one of the hardware forums.