Usb driver exclamation download

Hello,
I have a Laptop HP 625 but USB port is not working at all, and i tried hardly to update the drivers but is still the same.
So how can i do?
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More about driver exclamation download
  1. How did you test the USB port?

    Try to use the same port with a different device, just to make sure it is the USB port. If it doesn´t help, then try using the ExpressCard34 slot, as it is possible to add an USB 3.0
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